Norwegian Star Cruise Review to Mexico

Deck Hand

Experience
7+ cruises

Reviews
0

Helpful Votes
0

2 out of 5

No More NCL

Sail Date: March 19, 2011

Reviewed: 5 years ago

Traveled As: Couple

Room Type: Oceanview

The ship, though once beautiful, is showing signs of age, and hard use. Very limited space outside except by the overly crowded, congested pool area. This area is noisy, overwhelming and uncomfortable. The pool is small, and there is only one main pool. There are never enough chairs avialable. The hot tubs and water slides take most of the square footage. The pool closes very early, so there is no night swimming avialable. Floors are treacherous because the area is so small, everything is constantly wet and slippery. Very limited sitting space on open deck. Jogging track closes at 8 PM.

Recommends Norwegian Star? No.

Ship Quality
Large ship, but much of the area taken up with "specialty restaurants." Public areas are kept clean, but furnishings are lackluster and shabby. Woodwork and railing are chipped and worn. Carpets trampled down and outdated, albeit clean. Public restrooms are usually dirty and out of tissue and seat covers.
Food and Dining
Food quality on the Star has deteriorated terribly since 2009. What used to be prime rib and steak are now thin, tough, tasteless pieces of beef, usually heavy with fat. Menus are dull, and overall quality of food is mediocre to poor. Dining times are convenient and flexible. Ambiance is casual, nothing stellar. Far too many over priced specialty venues, some up to $25 per person.
Service and Staff
A few exceptionally good staffers, but overall, the staff is cool, yet polite. Many of them appear bored and frustrated, and we often heard staff grumbling and complaing. Front desk staff are minimally helpful, and show a lack of concern for passenger's concerns. Problems get resolved, but nothing ever "over and beyond."
Entertainment
Usual shipboard night life, and very poor schedule of activities during the day. Mostly "seminars" that are geared toward selling expensive goods and services on the ship.
Cabin / Stateroom
I'll give this an average only because the rooms are decent size, and there is abundant storage. Beds are old and uncomfortable, despite foam pads. Bed linens are dingy, although clean. Towels are stiff and scratchy. Soap and body wash and shampoo are dispensed from canisters on the walls.
Puerto Vallarta, Mexico
Shocking poverty and depressed conditions if you go anywheere on a secondary road. Sickening sights in the foreground against the backdrop of many cruise ships. Not much to do here but shop. Wouldn't care to return.
Cabo San Lucas, Mexico
Very little to do in this port except kayak and snorkel, and explore the rock formations. The area near the pier is filled with surly vendors selling junk. We didn't eat, but found a cute place to drink some good cold Negra Modelo, at only $3 a glass. That was the high point


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