A mixed bag of triumphs &disapointments
7 Night Alaska & Glacier Bay (Seattle Roundtrip)
Sail Date: May 28, 2006
Ship: Norwegian Star
Cabin Type: Inside
Traveled As: Large Group
Reviewed: 8 years ago
Review SummaryThis was our first cruise on the Norwegian Star, and possibly our last. We booked the Alaska Inside Passage, which has gorgeous ports of call and lots of shore excursion opportunities. The ship itself is beautiful, I was particularly impressed with the stateroom bathroom size (big!), spa area, and the Grand Atrium. Unfortunately the food and beverage service leaves much to be desired. We paid for the unlimited refills on soda, and it was practcally an act of congress to even get served in the dining areas. The menu choices were severely limited in comparison to other cruise lines, and the quality and portion sizes were not what they should have been. The dining areas and lounges were also obviously short staffed-many times we had to wait to be seated with a plethora open tables in view, and service was chronically slow. We sailed with some friends who were mistakenly billed for a bottle of wine which they never ordered, and the manager refused to refund the charge in spite of the fact they had no signed receipt as proof they ordered it! Unfortunately these issued have tainted what should have been a delightful cruise experience.
Ports Of Call
Pros: Beautiful ship, nice dining areas and lounges.
Cons: Food choices and quality very poor, service slow.
Other Reviews Of This Sailing
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