Design and ship layout good! NIce staterooms/baths. The food was not impressive in the dining rooms, buffet and specialty restaurants. ( Husband liked Cagneys) This was our first cruise (and probably last) on NCI. Freestyle did not work that well for me. The entertainment was just OK.
Many of the public areas needed repair or cleaning. None of the latches worked in the women's restroom by the Grill eating area. Much of the time the toilet paper was out. It just did not seem like the ship was getting the TLC it needs. Showroom front row had at least 4 broken seats. Staff were all great. Everyone of them greeted the guests.
Ship experiences
Food and Dining
1 out of 5
With the exception of "Cagney's" speciality restaurant with a $20.00 cover ($30 depending on what you ate) food did not compare with other cruise lines such as Carnival, Celebrity etc. We were VERY disappointed in the buffet...same stuff every day. Nothing exceptional to try out with this cruise. I eat better at home. Preparation was not that good, even desserts were blaah. Staff were kind, caring especially when there were concerns about gastro problems going around on the ship. Sanitizers were appreciated and the diligence of staff to remind everyone to use them before eating.
Entertainment
3 out of 5
Some acts were good, some just OK. The Other City....not so good. Magician good, liked the variety of entertainment offered. Something for everyone. Loved the Andrew Lloyd Webber tribute. Some great voices on board.
Service and Staff
5 out of 5
The staff were attentive, friendly and kind. Could not have asked for more.
Ship Quality
3 out of 5
See above regarding areas needing attention on the ship.
Cabin / Stateroom
5 out of 5
Loved it! And all we had was the basic stateroom, but it was spacious, comfortable and attractive.
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