Very disappointed with the Norwegian Spirit cruise
Norwegian Spirit Cruise Review to Caribbean - Eastern
Sail Date: January 16, 2016
Ship: Norwegian Spirit
Cabin Type: Inside
Cabin Number: 9009
Traveled As: Family (older children)
Reviewed: 1 year ago
I was very disappointed with the NCL Spirit 7 day cruise from Orlando.
Food: The food in the main dining room and buffet was not good at all - it was ALWAYS cold, there were limited options on the buffet, and my youngest son got food poisoning from the main dining room. The food in the Blue Lagoon (bar and grill type of munchies) was great but not what you would want to eat everyday for dinner (chix wings, tenders, burger, apps). We did not try the extra cost restaurants at all - probably would have if they still were flat fee but they have now gone to a la carte and based on the pricing it didn't seem worth it.
Service: The service was spotty at best - the people were very nice when they bothered to come over but to give you an example....I sat at a table about 25 feet from one of the pool bars and in 6 hours only once did a server come to my table to ask if I wanted anything. It was like this all over the ship...every bar, dinner, etc.
Rooms: The room was ok. We booked an inside because we really had no intention of spending much time in it (though we did due to food poisoning and also boredom, see comments below regarding activities and fun). The room had two twins (could be turned into a full), one bunk, and one trundle bed. Wasn't fond of the trundle, would have preferred two bunks in a room that sleeps 4, but not a deal killer. The service to the room was also Ok...the room was cleaned daily and on a couple of days there was a cute little towel animal left on our bed - but it was nothing compared to the service we received on Carnival cruise where every time we left the room they somehow knew and went in an straightened, took away garbage, and left us presents every night (turned down bed, left some chocolate or cookies, always had some cute little towel animal waiting for the kids). Again, not deal killer, but when you combine with all the other things definitely disappointing.
Fun/Activities: Back to the pool bars - they closed them both by 7pm each night (they reopened at 10:30 one night for the white hot party and maybe late another night...but what exactly is the point of that???) and other then the "sail away" parties that they had leaving port they had very few activities by the pool (there were some BBQs...the food there was better....at least it was hot!) - definitely not the type of outdoor relaxing fun we experienced when we went on carnival cruise about a year ago. Most everything was held indoors and even those options were very limited in my opinion (unless you are talking about stuff that they could charge extra fees for....bingo, picture nights, etc....there were plenty of that stuff). Again, just very disappointing as compared with what we experienced on Carnival where there was so much to do we often couldn't decide which activity to go to.
I will throw in some qualifiers - this cruise was in mid-January whereas our previous cruise was the last week of October....I am not sure how much that factors in. Also, this was a smaller ship compared to the Carnival cruise we were on (about 2K passengers as compared to almost 3K) so that might have made a difference. Finally, the average age on this cruise was probably mid 60s....if you are a retired couple looking for things like card games to spend your time you would probably enjoy it more (the game room was always packed with folks playing cards) but I still wouldn't recommend due to the food and service issues....