Worst experience ever!

Norwegian Spirit Cruise Review to Caribbean - Eastern

Experience: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

1 out of 5
Verified Review
7 Night Eastern Caribbean (Port Canaveral Roundtrip)
Sail Date: November 21, 2015
Ship: Norwegian Spirit
Cabin Type: Inside
Cabin Number: 11573
Traveled As: Family (older children)
Reviewed: 2 years ago

I only gave this 1 star because I had to!  Never again will I sail with NCL.

The staff could care less...you are completely ignored. The cabin is so small and uncomfortable my husband thought about sleeping outside on the deck. Forget about a hot meal.....the service in the restaurants was so slow it took almost 2 hrs every night to eat dinner. The food was cold and if you questioned anyone about what was taking so long or asked to reheat it they actually looked offended. Oh, don't expect ice in your drinks....or ask for a refill. You might get it 30 minutes later if you are the lucky one. If you want to participate in any of the activities expect to pay out of your pocket dearly! $49 for Bingo and the price went up from there. Nothing was included and if you wanted to see one of the shows go to the late one because the poor dinner service wouldn't allow you to make the early one. The pool was closed 4 of the 7 days, with no back up plan. No activities to keep passengers busy!

This was the most expensive cruise (and worst experience)  I have ever taken! I would not recommend this cruise line at all!

Food and Dining

1 out of 5

Onboard Activities

1 out of 5
What activities?


1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5
very rude and never tried to make you feel important or even make the effort to speak to you. They appeared bothered if you approached them. Don't forget, there is an added 18% gratuity......

Ship Quality

1 out of 5
Old, outdated, and TINY!!

Cabin / Stateroom

1 out of 5
TINY!!! Bed was like sleeping on the concrete ground. Pool deck chairs would have been more comfortable.

Ship Tip

Here's a tip............cruise with another company!

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