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Norwegian Spirit Cruise Review to Bermuda


Contributor Level: Deck Hand
Review: 1
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Verified Review
7 Night Bermuda (Boston Roundtrip)
Sail Date: June 12, 2009
Ship: Norwegian Spirit
Cabin Type: Inside
Reviewed: 8 years ago
My overall experience was good, but a problem with onboard credit remains unsolved. When I booked with BJ's, I was told I'd receive $25 onboard credit from Norwegian Cruise Line. I only received $12.50 credit. I brought this problem to the attention of the NCL customer service onboard, and even showed them the print-out from BJ's. They said they checked with BJ's and only got authorization for $12.50. So there was some miscommunication somewhere, and I was out $12.50 as agreed upon. This should be reimbursed to my credit card, or a check sent to me from BJ's.

Food and Dining

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Recommends Norwegian Spirit? Yes!

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