One glitch needs fixing

Norwegian Spirit Cruise Review to Bermuda

Contributor Level: Deck Hand
Review: 1
Helpful Votes: 0

Overall Rating:

3 out of 5
Verified Review
7 Night Bermuda (Boston Roundtrip)
Sail Date: June 12, 2009
Ship: Norwegian Spirit
Cabin Type: Inside
Reviewed: 8 years ago
My overall experience was good, but a problem with onboard credit remains unsolved. When I booked with BJ's, I was told I'd receive $25 onboard credit from Norwegian Cruise Line. I only received $12.50 credit. I brought this problem to the attention of the NCL customer service onboard, and even showed them the print-out from BJ's. They said they checked with BJ's and only got authorization for $12.50. So there was some miscommunication somewhere, and I was out $12.50 as agreed upon. This should be reimbursed to my credit card, or a check sent to me from BJ's.

Food and Dining

3 out of 5


3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Recommends Norwegian Spirit? Yes!

Was this review helpful?

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top