Despite multiple attempts to contact Katty Byrd, Vice President of Guest Services, about these issues, I have not received a response. Based on my experience, I caution others to be wary of this ship, if not the entire cruise line.
Embarkation
4 out of 5
Ship experiences
Food and Dining
1 out of 5
Th food was repetitive and bland. Your served Chicken and Tilapia drenched in different tasteless sauces EVERY single night. Dried out rubbery hot dogs and hamburgers from the grill each day.
Onboard Activities
1 out of 5
The cruise director appeared more focused on being a game show host and Broadway performer than providing quality entertainment and activities for guests
Entertainment
1 out of 5
Boring poolside entertainment; Band played the same old reggae songs each day. The DJ took more than 15 minutes of his 1-2 hour set to set up and could not mix from one song to another in the night club.. too many abrupt starts and stop between the songs
Service and Staff
2 out of 5
Ship Quality
3 out of 5
Cabin / Stateroom
1 out of 5
Our stay was marred by a broken air conditioner, for the first 4 days of the trip an inoperable toilet on the first day, We incurred multiple room changes due to the broken toilet and and AC
We arrived at the port and departed much earlier than anticipated, between 7 a.m. and 2 p.m. This limited timeframe did not allow me sufficient opportunity to fully explore and enjoy what the port had to offer.
Upon disembarkation, one of my bags was missing, despite being properly tagged and placed outside my room as instructed. Although port staff assisted with a thorough search, the bag was not found, and I completed a lost luggage form. The two-hour search caused us to miss our $50 cruise transfer, requiring us to take an Uber to catch our flight.
NCL Sky was my very 1st cruise and it left a bad taste in my mouth for cruising and that was 10yrs ago. And after that i really was done with cruising. Fortunately for me a friend of mine after my child told their child about our experience said hey let us show what real cruising is like. I went with them on a different cruiseline and ive been hooked ever since. I will admit i was hesitant to try NCL again but we did, and the ship was newer and i enjoyed it. My last was on NCL Breakaway. So i dont think this review was an exaggeration ESPECIALLY when it came to the food on NCL SKY, it sucked back then and it was repetitive. So dont give up on NCL or other cruise lines. Im very hesitant about trying really old ships bc of my experience on NCL Sky.
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