Worst Cruise Ever

Cruises: 7+ cruises

Review: 1

Helpful Votes: 6

Review summary

Wendy and Paul Troup Cabin # 9047 Reservation # 53198674 Sail Date 9/11/2023 Good morning, My wife and I were on the 9/11/2023 sailing on the “Sky” out of Quebec City. Let me start by saying this was by far the worst cruise experience ever. We understand that no one controls the weather but Hurricane Lee was just one of the issues we had with this ship and this cruise. • Travel booked through NCL – we took advantage of the 2-for-1 airline deal on this particular cruise. However, we did not realize that the flights would be going into Montreal and not Quebec City. Then once we figured out we would be responsible for the 3-hour shuttle to Quebec City, it was too late to change anything. • Food – the quality of the food was terrible. o Cagneys – My wife’s steak lacked flavor and was very tough. It was not tender at all. During the same meal, I ordered the lobster bisque was not even edible. o Main dining room – we tried the main dining room every night we were not in one of the specialty restaurants. The only good meal I had in the main dining room was the rotisserie chicken. Here is a list of the other meals I had that were not good  Cuban seasoned chicken was very dry  Pecan encrusted turkey medallions were very dry and tough  Braised brisket – was inedible – very fatty and difficult to cut  Some kind of Braised beef pasta – again the meat was tough to eat o Buffet – the food on the buffet was terrible. I remember two specific dishes that were indicative of the entire buffet. I got Chicken Milanese one day and could not even eat it because it was so tough. Another day I got an Indian chicken dish that when I went to eat it, I felt like I was chewing on sand. The breakfast buffet was also not very good and had a limited selection. o • Activities/entertainment • Communication from Captain – it would have been nice if the captain would have communicated sooner about the plans for how we would handle Hurricane Lee. I know I talked to several passengers that stated if they would have know we were going to spend so much time at sea, they would have disembarked on Prince Edward Island and flown home. The seas were so rough that someone could have gotten hurt. • NCL app – the app did not always appear to be up to date. Towards the end of the cruise the app did not even show activities from the next day. Also, it would have been nice if the app would have had the capability to send reminders for events and activities that were “marked”. Positives • Staff o Virginia Carpio - main dining room waitress. We met Virginia on the second night of the cruise. She was amazing. She made a point to remember our preferences. Also, there was one night we could not sit in her section and she made a point to come over a speak with us. We loved her. o Robert Nemes – Room steward – Robert was wonderful. He remembered our names and was very friendly. He was also very patient with us and our extended sleeping schedule (see above for lack of activities). o Rizky Firmansyah – Local Bar very good service o James Ramos – Local Bar – very good service o Whitney Hammond – Bistro and buffet – very friendly. Saw her at both the Bistro and the buffet. o Muhammad Jhuboo – Bliss – very attentive and offered great service. • Bistro – we ate at the Bistro on two nights and enjoyed it both times. • Embarkation/Disembarkation – both the embarkation and disembarkation went very smooth. •

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Quebec City, Quebec

La Baie, Quebec

Charlottetown, Prince Edward Island

Boston, Massachusetts

Baltimore, Maryland

Disembarkation