My Worse Cruise Ever!

Norwegian Sky Cruise Review to Cuba

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 43

Overall rating:

3.3 out of 5
Verified Review
Norwegian Sky

4 Night Cuba Overnight & Bahamas (Miami Roundtrip)

Sail date: November 12, 2018

Ship: Norwegian Sky

Cabin type: Oceanview

Cabin number: 8227

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Wheat flour birthday cake was waiting for us when we arrived (it was my birthday and my husbands) after we noted that one of us had a gluten allergy. After wife gave a tip to the attendant handling our luggage at the pier (I didn't tip because I only had large bills after tipping the bus driver) my luggage was separated and misdirected to another ship. Bed bugs were found in the bed in our cabin (#8227) (have photo). Servers were confused about available gluten-free foods. Customer Service Manager did his best to help satisfy our birthday vacation and accommodate my husband for his redirected luggage. We appreciate him very much.

Embarkation

1 out of 5
Luggage was misdirected (not lost) by luggage handler.

Ship experiences

Food and Dining

3 out of 5
Not many food choices for people with gluten intolerance.

Onboard Activities

4 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5
A bedbug was found in my bed.

Cabin / Stateroom

1 out of 5

Ship tip

Don't sail on this ship!

Ports of call

HAVANA, CUBA

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

4 out of 5

Disembarkation

5 out of 5
We selected the east-walk-off in order to catch our flight on time.
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1 Comment

Cruisers4Lyfe     5 months ago

Thanks for sharing

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