Cuban Cruise

Item: Norwegian Sky
Rating: 4.9
Author: davidczapski

Norwegian Sky Cruise Review to Cuba

davidczapski

Contributor Level: Purser

Cruises: 2-3 cruises

Reviews: 2

Helpful Votes: 38

Overall rating:

4.9 out of 5

Verified Review

4 Night Cuba Overnight & Bahamas (Miami Roundtrip)

Sail date: September 03, 2018

Ship: Norwegian Sky

Cabin type: Inside

Cabin number: 9333

Traveled as: Couple

Reviewed: 6 years ago

Review summary

The ship and service was great, but we were charged at 7:30am the last day of the cruise (they left us the invoice minutes before we were leaving for Debarkation) for (2) in-cabin water bottles that we did not drink (both water bottles are still in room). Headed to Guest Services to contest the charge immediately and waited in line at Guest Services desk for 30 minutes (we were 5th in line when entering the line, and were still 2nd in line after 30 minutes, then we finally had to leave to catch our shuttle.... service was good all cruise, but left the vacation on a sour note and ended up having to eat the bogus charge.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

4 out of 5

Most service was great, but we were charged at 7:30am the last day of the cruise (they left us the invoice minutes before we were leaving for Debarkation) for (2) in-cabin water bottles, but did not drink either of them (both water bottles are still in room). Headed to Guest Services to contest the charge immediately and waited in line at Guest Services desk for 30 minutes (we were 5th in line when entering the line, and were still 2nd in line after 30 minutes, when we finally had to leave to catch our shuttle.... service was good all cruise, but left the vacation on a sour note and ended up having to eat the bogus charge.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5