I've cruised several times with Norwegian including on the Sky. The first time on the Sky it was 5 stars for sure but not this time. Some of the staff were not helpful. Gave me the impression that I was bothering them. Most were exceptional and I thank them! I fail to understand that when a port of call gets cancelled by the ships captain the food services staff continue on as if the ship had emptied out. I mean if I choose to not go ashore then there's nothing to complain about, my choice to stay on a closed down ship. But when the Capitan decides it's unsafe to disembark then the ship needs to stay up and running!
Embarkation
4 out of 5
The line was orderly and fairly quick getting the room cards but after that, waiting to get to go onboard was not as quick.
Ship experiences
Food and Dining
3 out of 5
The Sky it's self is dated and needs referb'ing. the vanity enclosure in the bathroom fell of onto the floor (and me) because it had no screws attached. The seal on the balcony door was tweaked and made a loud whistling noise all the time. The toilet had trouble flushing.
The weather was bad and we ran into high / ruff sea's and couldn't go ashore on the island as the tenders couldn't pull along side safely. Completely understand but the ships crew continued on as if the boat had disembarked every body to the island. That means all the restaurant's and bars except the one outside on the back of the boat were shut down. It was windy and cold so anything you got that was warm became cold quickly. The ships crew failed to realize their day off had changed. The managers should have corrected this but it was business as usual.
Onboard Activities
5 out of 5
We did not take part of any of these.
Entertainment
Didn't attend any
Children's Programs
No Children
Service and Staff
2 out of 5
Some of the staff were the best you could ask for, but others seemed to be bothered that we asked them for service. We were on deck 7 at the little bar that had a small band playing. As more people stopped by we had to move the chairs around a bit to accommodate others wanting to see the performance. This Ahold behind the bar came over and pushed my wife away from the chair she was sitting in and told her she had to get out of the way. When he grabbed the chair he knocked over the table and drinks and trail mix went every where. I was at the bar getting a drink and didn't see it, just the debris on the floor. It's best I didn't or I'd have popped his top for him.
Ship Quality
3 out of 5
The Sky is old and weathered. It's in need of a refitting.
Cabin / Stateroom
2 out of 5
My cabin was very substandard. The bathroom vanity wall fell off as it had no screws attaching it to the structure. The balcony door leaked air and made a loud whistling noise all the time. The toilet had trouble flushing, Usually took several attempts to get it to flush completely. The in room TV was almost useless.
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