Bad service

Item: Norwegian Sky
Rating: 2.3
Author: maledavinson

Norwegian Sky Cruise Review to Cuba

maledavinson

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 31

Overall rating:

2.3 out of 5

Verified Review

4 Night Cuba & Bahamas (Miami Roundtrip)

Sail date: October 09, 2017

Ship: Norwegian Sky

Cabin type: Inside

Cabin number: 0330

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

I will not cruise norwegian sky ever again!!!! the food service in palace and in crossings were bad. they weren't pleasant. made us feel like we were bothering them. One particular night i ordered dessert and before my dessert came out the waiter placed our dessert silverware. My silverware had some red sauce on it which the waiter new about. she even said it had strawberry sauce from my dessert and still placed it next to me and didnt take it away and provide clean silverware for me. i refused to use the silverware or eat the dessert when that happened. I have food allergies and notified dinning services as soon as possible. they set it up for me to place my order the night before each day. yet it seemed that they couldnt remember my order and i had to continue to remind them of my allergies and of the dinner order i placed the night before for that evening. the overrall food experience was hoirrible and the food wasnt good either.

Embarkation

4 out of 5

pretty quick the only good thing on the cruise

Ship experiences

Food and Dining

1 out of 5

the food service in palace and in crossings were bad. they weren't pleasant. made us feel like we were bothering them. One particular night i ordered dessert and before my dessert came out the waiter placed our dessert silverware. My silverware had some red sauce on it which the waiter new about. she even said it had strawberry sauce from my dessert and still placed it next to me and didnt take it away and provide clean silverware for me. i refused to use the silverware or eat the dessert when that happened. I have food allergies and notified dinning services as soon as possible. they set it up for me to place my order the night before each day. yet it seemed that they couldnt remember my order and i had to continue to remind them of my allergies and of the dinner order i placed the night before for that evening. the overrall food experience was hoirrible and the food wasnt good either.

Onboard Activities

1 out of 5

the ship itself didnt have a lot of activities on the ship to enjoy. there was only 1 comedy show and it was horrible. the lounge that was supposed to have a party smelled like feet. I would not cruise on the norwegian sky ever again.

Entertainment

1 out of 5

Service and Staff

3 out of 5

room stewards were nice

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5