Friendly faces?

Norwegian Sky Cruise Review to Cuba

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 51

Overall rating:

3 out of 5
Verified Review
Norwegian Sky

4 Night Cuba & Bahamas (Miami Roundtrip)

Sail date: May 08, 2017

Ship: Norwegian Sky

Cabin type: Balcony

Cabin number: 9242

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Enjoyed the port of call in Havana.  Did not enjoy the less than friendly faces of the majority of the bar staff at the poolside bar.  Perhaps the fact that we are all billed for their tips they see no reason to go out of their way to please the customers.  The all-inclusive drink service keeps them busy but, apparently unhappy.  

Someone needs to reorient them to the proper way to engage a customer especially if you want the customer to be a return customer in the future.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5
See comments above

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Miami, Florida

5 out of 5

HAVANA, CUBA

5 out of 5
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1 Comment

subfixer    7 years ago

Bring a wad of one dollar bills next time. You'd be amazed at how much more friendly the staff gets when they are getting some US greenbacks in their hands. It's worth it.

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