Not what i asked for

Item: Norwegian Sky
Rating: 2
Author: bakpak51

Norwegian Sky Cruise Review to Caribbean - Bahamas

bakpak51

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 9

Overall rating:

2 out of 5

Verified Review

Sail date: August 08, 2016

Ship: Norwegian Sky

Cabin type: Oceanview

Cabin number: 4011

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

I got a poor stateroom far below deck which made me claustrophobic and unable to rest well. When I talked to guest services on the ship (the shore personnel would not help at all) they were rude and informed me to talk to my travel agent but when I called the travel personnel I was told to talk to the ship GS ---- a total disaster. This was my birthday cruise which I had looked forward to and was totally ruined by you folks! I will definitely look for better companies in the future.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Guest Services personnel were rude and poor assistance at best Everyone else were great

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

When I stated this I asked for a room along or above main desk --- what I got was the lowest stateroom on ship. Very Poor

Ship tip

The food and drinks were great

Thumbs up

Ports of call

Miami, Florida

3 out of 5

Freeport, Grand Bahama Island

3 out of 5

Nassau, Bahamas

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5

8 Comments

ialwaystravel 8 years ago

I fully inform my clients of their options and let them decide what they can afford. Unfortunately many take the least expensive road and it can turn out to be a disaster as they always say "I won't be my room anyway." Sorry for you. Please try again. Cruising is the best!

Thumbs Up 1

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sassi 8 years ago

I totally agree @rdavis123 Let The Roasting begin never can be just thankful and grateful that you could even go on a cruise you ruined your own trip by trying to go to cheap route research pay more attention

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edsulliv 8 years ago

Pay for a better room..

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terry115 8 years ago

So you had a room with no Windows and that was guest services problem. You should know that you are claustrophobic before you cruise and get a balcony.

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SilentlyPerfect 8 years ago

I also agree with rdavis123, if they had something other than a guarantee inside room, they could have picked where they wanted to be. Plus, if you pick your stateroom online w/ NCL, they will offer you an upgrade for a little extra amount of money. You can always turn them down, however it's nice to have the opportunity.

Thumbs Up 3

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chris1500 8 years ago

I totally agree with rdavis123. An uninformed consumer is an unhappy one.

Thumbs Up 7

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rdavis123 8 years ago

This post is a classic for not being informed and leaving decisions to other people. Chances are they got the cheapest guarantee cabin. Then complain about it. Hopefully they learned a lesson as you can't blame everything on the cruise lines!

Thumbs Up 10

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banaford 8 years ago

Get a new travel agent.

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