Customer Service Good-Food Options Average

Norwegian Sky Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 10

Overall Rating:

3.0 out of 5
Verified Review
3 Night Bahamas (Miami Roundtrip)
Sail Date: August 15, 2014
Ship: Norwegian Sky
Cabin Type: Oceanview
Cabin Number: 4201
Traveled As: Family (older children)
Reviewed: 2 years ago

Regarding customer service, I thought your entire staff (with one exception) was extremely attentive, helpful and exceedingly pleasant.  We celebrated 2 birthdays and 1 wedding anniversary and we were all acknowledged nicely.  

 

The food options were just alright.  The best event was on the private island which I could have stayed at longer.

 

All in all, we had a nice time but the ship is very old, the tv and staterooms were very worn. 

 

Also, late night options and room service were very limited.  

Food and Dining

3 out of 5
Chef used flan plate for omelettes, main dining okay. Options on buffet were good.

Onboard Activities

3 out of 5

Entertainment

3 out of 5
Good(better than OK)

Children's Programs

N/a we were with one teenager.

Service and Staff

5 out of 5
Stateroom steward, restaurants, bartenders, etc. extremely attentive.

Ship Quality

3 out of 5
Very worn

Cabin / Stateroom

3 out of 5
Very worn. Really old T.V.

Ship Tip

Definitely go to a lido for breakfast and the Italian restaurant for your omelette and waffle. Get off the ship early for the private island and rent the cabana. Atlantis is overrated unless your staying there.

5 out of 5
3 out of 5
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