The Worst Cruise Taken

Norwegian Sky Cruise Review to Caribbean - Bahamas

Experience: 4-6 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3 out of 5
Verified Review

Sail Date: August 01, 2011
Ship: Norwegian Sky
Cabin Type: Inside
Traveled As: Family (young children)
Reviewed: 6 years ago
The ship was just average, I have seem better.

Food and Dining

3 out of 5


3 out of 5

Children's Programs

3 out of 5
The staff at the kids club were very friendly.

Service and Staff

1 out of 5
The customer team and the Finance team did not to help me sort out a charge on my 9 year daughter card when it was taken from the kids club. Someone went into the gift shop and made a purchase on the card. Also my iron was turn into the customer service team during the curise and the morning I was leaving no one could find the iron, I told them to forget it this is not exceptable service after spending over $2000 with this company.

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
I booked a non smoking room and I ended up with a smoking room filled with smoke. They tried to clean it but smoke smell never came out through out the cruise.
3 out of 5
3 out of 5
The port is quiet not much stores around the port.

Pros: The Servers and the Cabin Workers

Cons: The Customer Service team is not helpful and they appear to lack knowledge.

Recommends Norwegian Sky? No.

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