Norwegian Sky Cruise Review to Caribbean - Bahamas

Contributor Level: Deck Hand

Experience
4-6 cruises

Review
1

Helpful Vote
1

3 out of 5

The Worst Cruise Taken

Sail Date: August 01, 2011

Reviewed: 5 years ago

Traveled As: Family (young children)

Room Type: Inside

The ship was just average, I have seem better.

Pros: The Servers and the Cabin Workers

Cons: The Customer Service team is not helpful and they appear to lack knowledge.

Recommends Norwegian Sky? No.

Cabin / Stateroom
I booked a non smoking room and I ended up with a smoking room filled with smoke. They tried to clean it but smoke smell never came out through out the cruise.
Service and Staff
The customer team and the Finance team did not to help me sort out a charge on my 9 year daughter card when it was taken from the kids club. Someone went into the gift shop and made a purchase on the card. Also my iron was turn into the customer service team during the curise and the morning I was leaving no one could find the iron, I told them to forget it this is not exceptable service after spending over $2000 with this company.
Ship Quality
Food and Dining
Entertainment
Children's Programs
The staff at the kids club were very friendly.


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