To Haven or Not to Haven

Item: Norwegian Prima
Rating: 3.1
Author: Cruiser

Norwegian Prima Cruise Review to Caribbean - Western

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 18

Overall rating:

3.1 out of 5

Verified Review

7 Night Caribbean: Great Stirrup Cay & Cozumel (Port Canaveral Roundtrip)

Sail date: January 29, 2023

Ship: Norwegian Prima

Cabin type: Suite

Cabin number: 12322

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Skip the Haven. Not worth the extreme price tag! NCL needs to improve the Haven resturant menus (B/L/D) which remained constant the entire cruise. Unacceptable for the price being paid. Deck hand on the 17th floor in the Haven (Mark) was a gem!

Embarkation

5 out of 5

Haven guests have a separate checkin area

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

2 out of 5

Need more variety and quality. Only 2 production shows and 2 comedians does not cut it for entertainment on a 7d cruise.

Service and Staff

2 out of 5

Wait staff need training. While some did provide excellent service, the majority need improvement including the Haven where expectations were not met.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Despite being a new ship, the bed is already worn where people sit next to the nightstand. We both woke up with a kink in our hip due to the sag in the mattress.

Ship tip

Forget the main dining rooms. Service was lpoor and the food was served cold. Imagine cold fish and chips! Service for breakfast in the Local Pub and Grill was the best. Fast and Hot! Texas BBQ was good for diner and their salmon for lunch was excellent. Skip the Steak House - Cagneys. Steak is clearly 'Choice'. When a ribeye is tough there is a problem.

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