Never again

Item: Norwegian Prima
Rating: 2.6
Author: ColinR1983

Norwegian Prima Cruise Review

ColinR1983

Contributor Level: Purser

24 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 16

Overall rating:

2.6 out of 5

7 Night Caribbean: Great Stirrup Cay & Cozumel (Port Canaveral Roundtrip)

Sail date: January 29, 2023

Ship: Norwegian Prima

Cabin type: Balcony

Cabin number: 12728

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Over crowded, staff over worked, poor entertainment

Embarkation

3 out of 5

Embarking the ship quite smooth, once on though everyone does a mad dash to the theatre to book the shows, not a nice start quite stressful really.

Ship experiences

Food and Dining

1 out of 5

Long queues in access of 25 min at the one tiny pool bar area, Staff working very hard but the service was appalling. Hardly any waiters around the pool. Venues tiny around the ship, over crowded atrium.

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Not enough entertainment for a brand new ship, due to NCL cut backs. Syd Normans very good but had to queue for almost an hour to get inside. Comedian repeated same show. Noise boys horrific.

Service and Staff

1 out of 5

Worst experience ever on a cruise. Complained 3 times to guest services no one ever got back to me.

Ship Quality

5 out of 5

Beautiful and clean. Just not well thought out nor practical

Cabin / Stateroom

3 out of 5