Overall, we love Norwegian and the Pearl has always been our favorite. It was a great time with our college classmates from 53 years ago. Very relaxing and most enjoyable.
Embarkation
1 out of 5
Not as good as Miami. We were left standing in queue for 45 minutes food was before we could get in to even check-in.
Ship experiences
Food and Dining
5 out of 5
Restaurants were great.
Onboard Activities
3 out of 5
One pool closed on second day, but overall things were good.
Service and Staff
4 out of 5
Our cabin steward, Walter, was wonderful. All service personnel, except photography, were. A few photographers were aggressive and did not explain their process well.
Ship Quality
5 out of 5
Ship, restaurants, lavatories, and rooms were clean
Cabin / Stateroom
4 out of 5
The room was clean, neat, and tidy. Our room steward, Walter, was terrific. The bed is always too soft and I have to request a plywood board under the mattress. Walter was very responsive and kind.
Ship tip
Check the comfort of the bed immediately, if you require a firmer mattress. It’s a tough first night sleep if you need a harder surface on which to sleep.
Too many retailers hawking their goods as you exit the port. Silver stores with the same jewelry over and over. Streets small with more jewelry, trinket, and junk stores. Bars and t-shirts.
It was very efficient, organized and quick getting off of the ship and going through Customs. I didn’t know that I didn’t need a Customs’ form. That was great. The cruise line staff was friendly and very grateful for our business. The port staff was a little “short” and agressive but overall, it was great.
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