Norwegian Pearl, not what it claims to be

Norwegian Pearl Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2.0 out of 5
Verified Review
4 Night Bahamas (Miami Roundtrip)
Sail Date: November 03, 2015
Cabin Type: Inside
Cabin Number: 10537
Traveled As: Family (young children)
Reviewed: 1 year ago

I've sailed on Norwegian cruises and Carnival and normally I prefer Norwegian hands down.  This cruise was rather disappointing and I could not believe the condition of my state room.  Also hidden costs all over the place.

Food and Dining

1 out of 5
The service was very slow, it took over an hour for us to get our food in the palace restaurant and more than that in the Lotus restaurant

Onboard Activities

1 out of 5
not properly communicated

Entertainment

1 out of 5
The entertainment on this ship was not good at all.

Children's Programs

5 out of 5
My son loved the teen program. But my 12 year old daughter thought the program for her was too babyish

Service and Staff

1 out of 5

Ship Quality

1 out of 5
The chairs were stained, my room was not cleaned properly. We had to wipe red juice out of the drawers and our clothes got stained

Cabin / Stateroom

1 out of 5
The state room was not cleaned properly and was not as described. There were four of us and the trundle bed was never pulled out once. I had to share a twin bed with my wife and the porter never told us why the other bed didn't work.

Ship Tip

There was a fire on the ship and you couldn't understand what the Captain was saying. The service was terrible and I had another couple travelling with us and this was their first time cruising. I will not take another cruise on this ship.

5 out of 5
5 out of 5
Was this review helpful? 3

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