Norwegian Pearl, not what it claims to be

Item: Norwegian Pearl
Rating: 2
Author: envoyg

Norwegian Pearl Cruise Review to Caribbean - Bahamas

envoyg

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 13

Overall rating:

2 out of 5

Verified Review

4 Night Bahamas (Miami Roundtrip)

Sail date: November 03, 2015

Ship: Norwegian Pearl

Cabin type: Inside

Cabin number: 10537

Traveled as: Family (young children)

Reviewed: 9 years ago

Review summary

I've sailed on Norwegian cruises and Carnival and normally I prefer Norwegian hands down. This cruise was rather disappointing and I could not believe the condition of my state room. Also hidden costs all over the place.

Ship experiences

Food and Dining

1 out of 5

The service was very slow, it took over an hour for us to get our food in the palace restaurant and more than that in the Lotus restaurant

Onboard Activities

1 out of 5

not properly communicated

Entertainment

1 out of 5

The entertainment on this ship was not good at all.

Children's Programs

5 out of 5

My son loved the teen program. But my 12 year old daughter thought the program for her was too babyish

Service and Staff

1 out of 5

Ship Quality

1 out of 5

The chairs were stained, my room was not cleaned properly. We had to wipe red juice out of the drawers and our clothes got stained

Cabin / Stateroom

1 out of 5

The state room was not cleaned properly and was not as described. There were four of us and the trundle bed was never pulled out once. I had to share a twin bed with my wife and the porter never told us why the other bed didn't work.

Ship tip

There was a fire on the ship and you couldn't understand what the Captain was saying. The service was terrible and I had another couple travelling with us and this was their first time cruising. I will not take another cruise on this ship.

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