BJ's / Norwegian poor experience

Norwegian Pearl Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 4

Overall Rating:

2.0 out of 5
Verified Review
4 Night Bahamas (Miami Roundtrip)
Sail Date: February 21, 2015
Ship: Norwegian Pearl
Cabin Type: Balcony
Cabin Number: 9006
Traveled As: Couple
Reviewed: 2 years ago

Booking the cruise thru BJ's was confusing. We had to keep calling back and forth between Norwegian and BJ's to book the cruise and flight and we had no choice on flight times. Because there was not enough time between connecting flights we missed our flight in Atlanta and our cruise ship in Miami.

The best Delta Airlines could do was fly us to Key West the next day, so we missed a full day of our cruise. 

Compared to other cruises we have been on , Norwegian was disorganized and the food was below our expectations. We will not be using BJ's travel service again because we we're not happy with the experience.

 

 

 

 

Food and Dining

3 out of 5
The food was nothing special

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

N/A

Service and Staff

5 out of 5
Most of the staff was very friendly and helpful

Ship Quality

3 out of 5
The ship was clean and our service in the room was very good

Cabin / Stateroom

5 out of 5
Very happy with our state room
5 out of 5
Had a nice time on the island, but the food was disappointing
5 out of 5
Enjoyed our walk around and tour. Also the free wi-fi at Duncan Donuts
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