Casino Experience
Norwegian Joy Cruise Review
5 Night Bermuda (New York Roundtrip)
Sail date: April 09, 2024
Ship: Norwegian Joy
Traveled as: Couple
Reviewed: 5 months ago
Review summary
The cruise started great. Embarkation, staff, the Heaven all great. Bermuda is nice. The island is one of those places that you will say wow is fantastic or other people would say is ok. It all depends of yours likes or dislikes. Now, this is my first experience with NCL, BUT not my first rodeo cruising. I had the worst experience today at the casino. But just let me say first that all the dealers and floor staff are just great, friendly, funny and just a delight to play while they are working. The controversy that has me thinking of canceling next year 11 days Mediterranean cruise on the Breakaway, is that I played a lot and I bid high. Well I also buy funds in my Key Card... I buy 1000.. I played, if I win, I can go to the guest services and credit my account... done that over and over in Carnival as Part of the Players Club... well to make a long story short... I won some but I lost more... but in the mid time I went a few times and credit my account.. the bottom line is that as this morning I was over 1500.00 in the hole of my own money. Then I asked to buy some chips and they told me that I couldn't because my account was deactivated because I was buying chips and credit my account. That by itself is the most stupid things that I have heard in all my time cruising. Then I went to the host person and after a bunch of BS she said that I was up 585.00. Then somebody has to explain to me how I could be 585.00 when my cash money is down over 1600.00 just for casino expenses. I would like any of these genius to do that.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Ensure that you understand all the ins and outs of what you paid for and what you will be charged for not covered items.
Ports of call
Royal Naval Dockyard, West End, Bermuda