Okay but disappointed

Norwegian Joy Cruise Review

Cruises: 7+ cruises
Review: 1
Helpful Votes: 5

Overall rating:

2.8 out of 5
Norwegian Joy

7 Night Caribbean: Harvest Caye Cozumel & Roatan (Miami Roundtrip)

Sail date: February 24, 2024

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 11110

Traveled as: Couple

Reviewed: 2 months ago

Review summary

It was okay but there are definitely better cruises out there.

Embarkation

2 out of 5
We paid for priority access, this is a must! Miami port has no organization when embarking.

Ship experiences

Food and Dining

1 out of 5
Worst food I’ve every had on a cruise, no flavor and wait staff doesn’t care if they get it wrong no matter how nice you are that have attitude

Onboard Activities

3 out of 5
Pool situation needs work, not enough chairs for at sea days and they let little kids in the hot tub which was barely warm no where near hot. Dance parties were fun and love music was good . Out door movies were really nice

Entertainment

1 out of 5
Could get in to see anything so I can’t answer this one. No reservations were available

Service and Staff

1 out of 5
Most of the staff had bad attitude not customer service driven at all.. on occasion we came across one or two that would be extremely nice and helpful

Ship Quality

2 out of 5
Ship needs an update and our room attendant had to be told to fill our soap and body soap. Plus our shelves were super dusty half the time our room was never cleaned

Cabin / Stateroom

3 out of 5
Not clean had to tell my room steward to clean things

Ship tip

Skip this one there are Better cruises out there

Ports of call

Cozumel, Mexico

3 out of 5

Harvest Caye, Belize

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Disembarkation

5 out of 5
More organized than any other ship I’ve been on. The take your own bad program was great
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