FIRST & LAST w/ NCL !!

Norwegian Joy Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Review: 1
Helpful Votes: 27

Overall rating:

3.1 out of 5
Verified Review
Norwegian Joy

9 Night Canada & New England (New York To Quebec City)

Sail date: September 04, 2023

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 10362

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

BEWARE… THEY NICKEL AND DIME YOU FOR ABSOLUTELY “A N Y T H I N G” & “E V E R Y T H I N G” !!! Shame on you NCL

Embarkation

4 out of 5
Fine

Ship experiences

Food and Dining

1 out of 5
Main Dining rooms: 2 Stars Specialty Restaurants: 2 Stars Buffet: ➖ 3 Stars

Onboard Activities

2 out of 5
Did a cruise port shopping one (been on a lot of cruises, this by far was the worst) Watch Event: was just a sales push/not what we expected After those two we realized just how uneventful the other were probably going to be

Entertainment

4 out of 5
We saw ALL the shows and for the most part were the best part of our cruising experience with NCL

Children's Programs

No kids

Service and Staff

2 out of 5
Would maybe go 2.5 if able because for the most part they were just ok. They seemed over worked and intentionally trying to avoid contact with cruisers so not to add more work load to their day

Ship Quality

2 out of 5
Again a 2.5 if able. Wish I had a picture of the towel they used to make an animal out of, looked like someone wiped themselves after using the restroom. Also in the dining room the table cloth duplicated the towel from our room (HOW DID THE STAFF NOT NOTICE THIS BEFORE SEATING US THERE !) I could go on but I assume by now you get the point.

Cabin / Stateroom

2 out of 5
Very small, layout with 3 in room was horrendous, air conditioning basically was just pushing air, broken USB port on one side of bed made for a dangerous situation since had to use USB on counter which made for a serious trip hazard throughout the cruise. Beds were certainly not the worst I have encountered but not what they should be with the prices that NCL is charging.

Ship tip

DO NOT, not even once, EAT IN THE BUFFET !! Most of the food is NOT HOT and EXTREMELY STALE !!

Ports of call

New York, New York

3 out of 5
It’s New York, we all know what’s going on there at this time and it was raining all day (not their fault) just made it much harder to get around

Boston, Massachusetts

5 out of 5
Very beautiful place to visit, loved it.

Portland, Maine

5 out of 5
This was even better than Boston !!

Sydney, Nova Scotia

5 out of 5
I would go back here to stay for a week if the chance presents itself !

Charlottetown, Prince Edward Island

5 out of 5
Another wonderful place to visit !

Quebec City, Quebec

5 out of 5
This by far was our absolute FAVORITE port of call ! I would move here possibly.

Disembarkation

5 out of 5
This was as smooth as could be.
Was this review helpful? 27

8 Comments

morningglory11    1 year ago

bubbles60    1 year ago

We find other cruise lines nickle and dime much more than NCL. We usually get off NCL with a bill less than $20.

javawoody    1 year ago

You can chose not to buy the extras

Gwbigdog    1 year ago

Thanks for sharing

davidemorris2    1 year ago

It's unfair to call out just NCL for nickel and dining. All cruise lines are doing it. Might as well get used to it, the new norm.

AuntPinkie    1 year ago

Appreciate the details you shared but would have liked more about the additional costs. Sorry you were disappointed.

JimOhio    1 year ago

Thanks for the review. Being an NCL customer with an upcoming cruise, it would have been helpful to me if you had detailed or at least given an example or two of the nickel and diming you experienced.

cruising2004    1 year ago

Your review is not the first to complain about the extra expenses on NCL and probably won’t be the last. I’m sorry this cruise wasn’t the best experience for you. Hopefully your future cruises will be more enjoyable.

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