Mixed bag

Norwegian Joy Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 4

Overall rating:

3.9 out of 5
Norwegian Joy

12 Night Southern Caribbean (Miami Roundtrip)

Sail date: April 15, 2023

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 10820

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

It's unlikely that I will sail with NCL again unless I see reviews that their food has improved to prior standards.

Embarkation

4 out of 5
Very busy and crowded but moved smoothly

Ship experiences

Food and Dining

2 out of 5
Food was mediocre at best. In the complimentary dining rooms there were no prawns, salmon, lobster, or escargot. We were served a lot of Hake, which was often fishy-tasking, indicating lack of freshness, dry, tasteless. The steaks were tough. Pork and chicken were good. Desserts looks good but tasted all the same. Presentation was good but we did not have a single memorable meal. Fine food is one of the highlights of cruising and NCL failed badly. They also made no effort to seat us at table with other people although we did request it.

Observation Lounge

5 out of 5

Loved the wrap around Observation Lounge. I spent most of my time there.

Onboard Activities

3 out of 5
I did not like the makeshift stage area in the atrium with folding chairs where musical groups, trivia, and games were played. Too many specialty dining rooms meant fewer lounges for entertainment.

Entertainment

3 out of 5
Footloose and Elements were entertaining, but a bit amateurish. We were never able to get into the Beatles Review or comedians, which were performed in too small venues.

Service and Staff

5 out of 5

Ship Quality

4 out of 5
Too many specialty dining rooms, too few lounges, no library. Loved the Observation lounge.

Cabin / Stateroom

5 out of 5
Club Balcony "Suites" are not suites at all, but rather balcony cabins with large bathrooms. We were very happy with our cabin size and amenities which included a coffee maker and treats several afternoons. Only one cleaning per day, but it was adequate. Our steward was charming.

Ship tip

No library. Wonderful Observation Lounge, which wrapped around the front of the ship and included a Starbucks and snack bars.

Ports of call

Puerto Limon, Costa Rica

4 out of 5

Colon, Panama

5 out of 5
Our Ferry excursion was not as described by NCL but was still an excellent tour through the Pacific locks.

Disembarkation

1 out of 5
Terrible. The customs/immigration computers were down so it took 4 1/2 hours to disembark. We missed our flight but luckily rebooked and got home the same night. others were not so fortunate. It was not NCL's fault.

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