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Ship is too big

Norwegian Joy Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 69

Overall rating:

3.7 out of 5
Verified Review
Norwegian Joy

7 Night Caribbean: Harvest Caye Cozumel & Roatan (Miami Roundtrip)

Sail date: March 18, 2023

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 8160

Traveled as: Couple

Reviewed: 1 year ago

Review summary

The Beatles show was great. We could not make dinner reservations on line before the cruise or during the first hour on the ship (no availability). The pool was always too crowded to use. The staff seemed overworked compared to what we have been used to seeing.

Embarkation

5 out of 5
Miami is an easy port for boarding.

Ship experiences

Food and Dining

4 out of 5
Food was very good except my wifes steak was cold by the time it was served after a one hour wait.

Onboard Activities

2 out of 5
Pool was too small and too crowded

Entertainment

3 out of 5
Shows were great but even on the first hour on the ship were sold out.

Service and Staff

3 out of 5

Ship Quality

3 out of 5
The atrium area was always noisy. The games like Deal or No Deal should have been done elsewhere.

Cabin / Stateroom

5 out of 5
This location is over the theater and is noisy when shows or rehersals are going on.

Ship tip

Take a smaller ship instead.

Thumbs up

Ports of call

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

5 out of 5
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What a Joy!
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The have terrible customer service and cancelled 2 stops after we paid