Ok but very disorganized

Item: Norwegian Joy
Rating: 3.3
Author: knyzio01

Norwegian Joy Cruise Review to Bermuda

knyzio01

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 30

Overall rating:

3.3 out of 5

Verified Review

7 Night Bermuda & Atlantic Coast (New York Roundtrip)

Sail date: November 05, 2022

Ship: Norwegian Joy

Cabin type: Oceanview

Cabin number: 12702

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

This was my first cruise and probably my last. To much chaos and due to weather was unable to really do anything in bermuda. I understand the cruise can't control the weather however I would expect alternative activities to be arranged or available instead we were informed very late the evening prior that the activities would be canceled and there was no opportunity to make other arrangements. I also didn't expect an entire port stop to be skipped with no one being told before embarkation from ny that a change had been made. We found out after already cruising for about 3 hours with a letter in the stateroom that this decision was made. The only real highlight of the cruise was the bar staff and the food was good for the most part when it was brought warm.

Embarkation

2 out of 5

The boarding process was chaotic none of the rooms were ready so everyone was told to hangout at the top floor restaurant with no eta.

Ship experiences

Food and Dining

4 out of 5

The food was pretty good but on more then 1 occasion arrived cold or an app arrived after the entree.

Onboard Activities

1 out of 5

Pools were way overcrowded, most of the onboard activities were canceled due to weather or not enough participants

Entertainment

2 out of 5

Shows were pretty good and the dj played decently

Service and Staff

4 out of 5

Probably the best part of the cruise the staff was friendly.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Clean and comfortable with a decent view.

Ship tip

Prepare for changes and cancelations. They won't tell you something is canceled till 6-7 pm the day before your activity or excursion and will say don't worry we won't charge you for it as if that is somehow consolation

Thumbs up

Ports of call

New York, New York

3 out of 5

Norfolk, Virginia Did not visit port

The ship captain arbitrarily decided we won't be visiting that I found out only after a few hours after we shipped out of new york with no prior indicator that the itinerary had been changed

Thumbs Up 0

Royal Naval Dockyard, West End, Bermuda

3 out of 5

Nice enough port with easy access to transportation but not much to do there.

Thumbs Up 0