My *NOT SO GREAT* Norwegian Joy experience

Norwegian Joy Cruise Review to Bermuda

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 25

Overall rating:

3 out of 5
Norwegian Joy

9 Night Bermuda & Bahamas (New York Roundtrip)

Sail date: August 14, 2022

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 15856

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Would not recommend the Norwegian Joy at all. Did not have really lot of fun.

Embarkation

2 out of 5
The lines were very long, they brought us the wrong keycard, the embarkation process was slow and not organized well.

Ship experiences

Food and Dining

4 out of 5
The food and drinks were very delightful. The buffet (Garden Cafe) had multiple choices and there was always something new to try each day.

Le Bistro French Restaurant

1 out of 5

Horrible service. We were there for three hours. Took us one hour to get our appetizers, and another two hours to get the entree. Then came desert. I’m allergic to peanuts but for some reason, every desert that they gave me had some kind of peanut crum around it. So I order a ice cream as my final desert, and as usual it had peanut crumbles. So my children and I got up and left. Worst restaurant service of my life and on the ship.

Onboard Activities

3 out of 5
Many of the activities were closed for the first few days. And they got really boring. Real fast.

Entertainment

5 out of 5
The shows were very well done. I loved Footloose, the Magic Show and Elements

Children's Programs

Did not go to a children program

Service and Staff

2 out of 5
The staff was kind and sweet and understanding. However, it was the service that did it for me. There were hardly ever water refills at meals, one of my meals came with the wrong food, there were long waits after being seated. Ex. When I was at La Bistro’s French Restaurant, our reservation was at 8:15 PM, we didn’t get out until 11 PM. The people that sat next to us got up and left. Staff was kind but the rules that were made were never implemented. For example, smoking is prohibited in your stateroom and on your balcony. However, there were someone doing it next to us and the staff never really cared.

Ship Quality

4 out of 5
It was pretty clean. The room service was not the best.

Cabin / Stateroom

3 out of 5
It was a very clean place.

Ports of call

New York, New York Did not visit port

This is where we embarked/disembarked

Norfolk, Virginia

3 out of 5
It was pretty ok… I liked it, it was fun.

Port Canaveral, Florida

2 out of 5
It was really boring there. And it was BRUTAL!

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5
The worst private island. It was really boring. Zip lines were closed, the lifeguard at the beach would keep yelling at you if you went like an centimeter in the water.

Royal Naval Dockyard, West End, Bermuda

4 out of 5
Super fun… Im really glad that we stayed öV over night.

Disembarkation

2 out of 5
Like embarkation, it was horrible. Disorganized and slow.
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