The worest cruise I have experence. Ship had mechanical issue. Late to port and leave early. No compensation from NCL.
Norwegian Jewel Cruise Review to Other (Asia/Africa/Middle East)
7 Night Southeast Asia (Singapore Roundtrip)
Sail date: November 05, 2018
Ship: Norwegian Jewel
Cabin type: Balcony
Cabin number: 9536
Traveled as: Couple
Reviewed: 1 year ago
Review summary
We in line for 3 hours to check-in, there must be a better way to check-in. When we got on board, the A/C was not working. No TV were available to see if there are any issue on the ship. The hot and cold water mix in the shower were not working, jump in and out of the water spray, The shower door would not close completely. Rarely see the steward vs in the past, we see that person several times a day. We were late to port of call and leave early due to engine issue. They try to cover it up by issue statement that was not correct. No compensation.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Avoid this ship. The A/C was not working, the hot and cold water in the shower not working, shower would not close, TV not working.
Ports of call
Langkawi (Pulau Langkawi), Malaysia
Penang (Pulau Pinang), Malaysia
Port Klang (Kuala Lumpur), Malaysia
Disembarkation
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