Overal experience was ok, but could have been great!
Norwegian Jewel Cruise Review to Alaska - Inside Passage
7 Night Alaska Sawyer Glacier (Seattle Roundtrip)
Sail date: May 20, 2017
Ship: Norwegian Jewel
Cabin type: Inside
Cabin number: 8505
Traveled as: Family (older children)
Reviewed: 7 years ago
Review summary
Overall experience was good, after all, we were on vacation and in Alaska!. However, this ships staff was somewhat lacking on warmth and customer service. They seemed bored & preoccupied. Unlike my experience with other ships, I was quite disappointed with the customer service. I am an NCL cruiser and fan. The food in the main dinning room was just ok, nothing special. Drinks were a crap shoot [watered down drinks/ill prepared, etc] Breakfast was a war zone; too many people at once, very few tables available for breakfast in the Garden Cafe. If you want true vacation quality; The specialty dinning food, drink & service were exceptional. The moral of the story, if you want quality, you gotta be wiling to pay for it. Stick to the specialty restaurants and you'll be just fine. This cruise is for a much older crowd.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
#1: If you want great food, drinks & service go to the speciality dinning restaurants. La Moderna & Cagney's A++ #2: Tables for breakfast in Garden Cafe are very limited. Want a table for a party of 4+ wake up early. Walking over to La Cucina is also an option, but also proved to be a mission.