Mexico Cruise

Norwegian Jewel Cruise Review to Mexico

Experience: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

5 out of 5
Verified Review
7 Night Mexican Riviera (Los Angeles Roundtrip)
Sail Date: October 02, 2016
Ship: Norwegian Jewel
Cabin Type: Inside
Cabin Number: 10-113
Traveled As: Large Group
Reviewed: 1 year ago

My favorite part of the cruise was the beauty of the ship and ports, excellent customer service, variety of excellent food and dining options, and the relaxation, I found the crew members to be very friendly and courteous. The embarkation process went amazingly smooth and the Garden Cafe exceeded our expectations! My least favorite was the Raffle to Dine with an Officer because I felt silly dressing up only to be escorted into a main dining room after an excursion day where passengers were casual, tired, and hungry. It seemed either their needed to be one formal dining night w/officers for all passengers or reservations at Cagneys or one of the other specialty restaurants. I also felt the cards for Deal or No Deal should be half the price charged. But overall I had a most wonderful experience and look forward to my next cruise with Norwegian hopefully next summer! 

p.s. - Loved the Washy Washy folks!

Food and Dining

5 out of 5
Most impressive array of food options that caused us to look forward to the Garden Cafe each day for breakfast and lunch. Incredible staff that kept it all orderly and clean! My least favorite was LaCucina and Teppanyucky, I mean yaki ;) The chef kept dropping his cooking tools and too much butter added to food which simply ok, not delicious at best. La Cucina needs to upgrade atmosphere, serving staff, and menu options, a disappointment.

Onboard Activities

5 out of 5


5 out of 5
Loved Prism!!! The game shows were hilarious!!! Luminesce was incredible!!! Production singers needed more appealing vocal abilities, but their costumes were great!

Children's Programs

No children, but pleased to see the children's programs offered.

Service and Staff

5 out of 5
I want to offer a shout out to Archie, Raj (our Steward), Elena and Alanna and the new guy with the beard in the gift shop, the MaitreD, manager, and entire staff and chefs at LeBistro were AWESOME! And the Asst. Cruise Director and staff made our trip fun and memorable. Thank you all!

Ship Quality

5 out of 5
Loved the attention to cleanliness!!! The amount of attention to our room, as well as the entire passenger areas was spic and span (I date myself ;)

Cabin / Stateroom

5 out of 5
Our cabin was well maintained by our Steward Raj who always offered warm greetings and his assistance daily. We loved the hanging monkey! We appreciated being in the middle of the ship and found our room comfortable. However we do look forward to a balcony room next cruise to allow swimwear to dry by having door open and fresh air.

Ship Tip

Do not be turned off by having to share a table w/strangers when dining in the Garden Cafe as it is an opportunity to meet individuals from around the world as well as your backyard or home state!

1 out of 5
Got taken by a mean greedy taxi driver who dropped us at a different beach because he tried to convince us to go to a place he recommended for $20 more and we declined and so he lied and told us the beach where he dropped us was the beach we requested, it was awful and the locals pointed to the desired beach and recommended we take a bus as it would be a 45 min walk!

At Sea Did not visit port

Plan to pack on this day, reflect and relax.
Was this review helpful? 4

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