Norwegian Jade Cruise Reviews - Reviews

Great ship and great ports of call. Staff was very friendly and helpful. If we had relaxed any more than we did we would have melted into the decking.

Good size cabin with a roomy shower for most cruise ships. Caring staff tailored to customer service. First class entertainment. Great ports of call for the adventurist type with plenty of fine shopping and dining without having to pay-out for expensive tours.

the ship is very clean.

the ship looks new and the size of the stateroom is big.

It was a good cruise. WE got upgraded, which made the big difference. Without it, I am afraid the ship is very crowded on exterior decks...

The boat was terrible, no flow to the layout of it very tacky decor not enough chairs to sit at the pool but most of all the food was terrible so full of salt you could not eat most of it and I love salt. the people that worked the buffet looked like they were so unhappy to be there, so we had to eat at the paid restaurants which were just OK . the rooms were small and the bathroom was just to small to move if you were a big person I think you would have to keep the door opened just to get to the sink .

The ship is good and the staff is excellent. The ship is very well run from the operation to the cruise staff. My family (children 9 and 11) all had a great time.

Ship was supposedly renovated recently with new carpeting, among other things. That was certainly not the case on Deck 10, mid ship. Carpeting was the same as I recall it from our 2007 cruise to Hawaii. In definite need of modernization.

Overall we were inpressed with the ship.

It's an "OK" ship. I lived in Kona Hawaii for many years so I had seen it plenty of times before from the outside. The inside however was dated even by Hawaii standards....old flowers, so old silk plants, everything called Aloha this or that....The ship should be updated inside in the public areas to overcome this. That said, it wasn't horrible by any means. And, the staterooms were perfect. We had a junior suite midship and it was lovely. A warning about the 11th floor though - our cabin was 11580 and we were directly below the kids club...yep.....stomping and running and jumping.....beware! The food was great in the main dining areas, the buffet did get OLD fast though, especialllyn the breakfast buffet. Definitiely needs a revamp....still, a great cruise and some good ports....reallly enjoyed the break over Christmas....!!

The ship and the staff are comfortable

The ship seemed to be the perfect size

The base cost of the Mediterranean cruise out of Rome was acceptable but there was hidden cost add-ons at every turn. The cost of transfers and excursions ended up costing almost 65 % of the cost of the basic cruise price. Then Gratuities, internet, exchange rates, etc. ran the bill up to 80% of the booking. Avoid shopping on-board because the mark up on merchandise is enormous and the pay back in the casino is frugal. Excursions and port transfers booked thru your travel agent will save you hundreds of dollars. An example was the cost of NCL transfers to the port ran $150.00 for two of us, where as a airport to port shuttle cab ran half that price. We surmised that the gratuity recommendation is actually a scheme to subsidize labor costs by the cruise line and there is no guarantee the waiter or steward will receive what is charged to your bill. Free style dinning may offer some benefits but count on a 15 minute wait before you are seated. By the end of the cruise the buffet served more meals than the dinning rooms because passengers opted for serving themselves over the long wait in dinning rooms.

The Norwegian staff was great--all said hello and have a good day. Those who took care of your cabin knew your name and always asked about your day. We didn't eat in any specialty restaurants but had great meals and service in the Grand Pacific main dining room. The buffet had a variety of food for all 3 meals and the morning staff would serve coffee and bring juice for you. If your hands were full they helped carry your plate to the table and find a place for you to sit if the eating area was full.

The Norwegian Jade was a fabulous ship. The architexture of the ship was grand. The interior was beyond neat and clean. The food was not only great but some many different choices. The staff were friendly and so accurate with information. The amenities were great. Overall opinion, I wish I did not have to leave.

The ship was fine, other than some of the public rooms were over the top w/Hawaiian decorations. It is very casual, which I wasn't really used to from previous experience...no need to dress up ever, if you don't wish to. Too bad it wasn't a "wow" experience, as one of our group was on his first cruise.

Ship needs a major overhaul. Paint is worn, furniture in Spinnaker lounge needs to be replaced.

As this is our second cruise, we were impressed with quality of foods in all restaurants with exception of the italian one. Nice ship, very well maintained and very clean. Not so impressed about the crew.

We had a fantastic time on a Greek Island Cruise. The Kids Club was fantastic. Our children from ages 4 - 14 all had a great time with age-appropriate and varied activities. The food in the Dining room and restaurants were fantastic. The Buffets were ok but the younger kids seemed to enjoy them the best as they had a special kids area where they could even serve themselves. The shows were fabulous! There ws something for everyone on the ship. We particularly loved the pool area but needed to hunt for chairs sa it was a popular spot!

The ship is clean and the staff are wonderful