Great time but NCL needs improvement!!

Norwegian Jade Cruise Review

Cruises: 4-6 cruises
Reviews: 4
Helpful Votes: 70

Overall rating:

3.5 out of 5
Norwegian Jade

5 Night Caribbean: Great Stirrup Cay & Cozumel (Port Canaveral Roundtrip)

Sail date: August 17, 2024

Ship: Norwegian Jade

Traveled as: Couple

Reviewed: 1 month ago

Review summary

Cruise was fun, and we really enjoyed Bliss Lounge and Spinnakers Night Club. The only issues we encountered were that there was not enough entertainment or activities on sea days compared to ither ships. Food was disgusting, and NCL should really revamp their quality and selections. Big issue with people smoking marijuana and vaping in the lounges and club on board. Multiple people complained to staff several times, and nothing was done. Not only is it a safety hazard, but no one wants to smell that crap near them. Some people had kids with them in the early part of the evening and definitely didn't want them exposed to it. Staff should have brought security in to put a stop to it.

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5
MDR was horrible. Poor quality and few selections. Same items multiple times. Worst food ever on a cruise. A microwave meal would have been better quality. Buffet was mainly Asian food or hotdogs and hamburgers with cold buns. Salad bar was good. Ate at one specialty night at La Cucina which was excellent. We never heard anyone say anything good about the food. Most were dissatisfied. This is the 2nd ship of NCL in the last year that we have had bad food. They need to really elevate their food or will lose business.

Onboard Activities

2 out of 5
Sea Days were lacking variety of entertainment throughout the day.

Entertainment

2 out of 5
1 show on board was great which was Blazing Boots. Not interested in magicians which seems to be commonplace on NCL now.

Service and Staff

4 out of 5
Staff was good but definitely need more cocktail servers in lounges and clubs. Security needs to be more aware of vaping and smoking marijuana in the lounges and pool area. Room steward was great and everyone was nice.

Ship Quality

4 out of 5
Ship seemed outdated but was clean. Loved that there was a lounge so not everything is in the atrium like on other ships. Need to have a time limit on when kids should Benin lounges with entertainment. Karaoke was a lot of fun but too many children in there at night.

Cabin / Stateroom

5 out of 5
Cabin was great. Had an inside cabin and felt we had lots of storage space. Very clean!

Ship tip

We have been on several NCL cruises. The food was horrible on this ship. Seemed like the same version of same dishes each night and all was poor quality.

Ports of call

Cozumel, Mexico

4 out of 5
Have been to Cozumel before so we took a taxi to a beach club for the day. Great time.

Great Stirrup Cay (Cruise Line Private Island), Bahamas

4 out of 5
Loved this island with gorgeous blue water. Had a great beach day!

Port Canaveral, Florida

4 out of 5
Fastest embarkation we have ever had.

Disembarkation

5 out of 5
Fast debarkation but nowhere to grab coffee or breakfast. Starbucks closed at 8:30 a.m., and OSheehans was closed as well, unlike previous ships. People were complaining who weren't scheduled to leave until later in the morning.
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