IT WAS A TOTAL ABORTION!

Norwegian Jade Cruise Review to Caribbean - Southern

Cruises: 4-6 cruises
Reviews: 2
Helpful Votes: 22

Overall rating:

3.3 out of 5
Verified Review
Norwegian Jade

10 Night Southern Caribbean (Miami Roundtrip)

Sail date: November 16, 2018

Ship: Norwegian Jade

Cabin type: Balcony

Cabin number: 9548

Traveled as: Couple

Reviewed: 3 years ago

Review summary

WE WEREN'T NOTIFIED THAT THE CRUISE WAS ABORTED UNTIL APPROXIMATELY 10 PM ON OUR FIRST NIGHT (SUNDAY) IN PUERTO RICO THAT ALL PASSENGERS MUST LEAVE THE SHIP BY 4 PM TUESDAY AND WE WOULD BE NOTIFIED OF THE TIME TO DISEMBARK BY PA ANNOUNCEMENT OR WRITTEN NOTICE LATER! WE NEVER GOT SUCH NOTIFICATION EVEN WHEN WE VISITED THE SERVICE DESK IN LONG LINES SEVERAL TIMES!!! WE FINALLY WERE TOLD BY PA THAT ALL REMAINING PASSENGERS (AS MANY AS 200 OR MORE) MUST DISEMBARK EN-MASS AT 4PM !!! WE HAD NO WORD ON A FLIGHT OR WHERE THE BUSES WERE TAKING US NOR DID WE HAVE ANY FOOD OR FURTHER NOTIFICATION OF A CHARTERED FLIGHT TIME, STOOD IN LONG LINES UNTIL AFTER MIDNIGHT BEFORE DEPARTING AFTER MIDNIGHT ON A RICKETY CHARTER PLANE FOR MIAMI!!!! WE WERE MET BY SEVERAL NCL OFFICIALS IN MIAMI TO BE TOLD WHAT HOTEL TO GO TO, BUT STILL DIDN'T GET A BED IN A NON-HANDICAP EQUIPPED ROOM UNTIL 0600 WITH A CHECK-OUT TIME OF NOON!!! WE WERE GIVEN NO VOUCHERS FOR FOOD OR TAXI ALLOWANCE TO FIND AND PICK UP OUR GARAGED AUTOS BEFORE CHECKOUT!!!! NCL REALLY DROPPED THE BALL!!!

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5

Ship tip

IF HANDICAPPED, BE SURE TO GET A HANDICAP ENTRY DOOR AND SHOWER!!!

Disembarkation

1 out of 5
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