Trip was good, but could use some changes.

Norwegian Jade Cruise Review to Transatlantic


Contributor Level: Purser
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 14

Overall Rating:

4.0 out of 5
Verified Review
21 Night Transatlantic & Mediterranean (Houston To Venice)
Sail Date: April 16, 2016
Cabin Type: Balcony
Cabin Number: 10560
Traveled As: Couple
Reviewed: 1 year ago

From the moment we boarded we could see the cutbacks on service.  We remember the days when you were greeted with a beverage/champagne. 

We visited the casino once - the smoke was too much!  In one of the lounges the Cigar Room was adjacent and every time the door was opened you were exposed to more smoke.  It's difficult to enjoy the entertainment in that general area due to the smoke and smell.  The Garden buffet area was very noisy - probably due to lack of carpeting in the dining area. Wait staff was quick to clear tables, but they now carry bins to collect dishes and the bins are wet and drip on passengers. Also noticed, NO carts to reoffer coffee or other beverages. Some times change is not good!

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Our steward was very friendly, efficient and helpful. Very satisfied.
5 out of 5
5 out of 5
5 out of 5
5 out of 5
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