Norwegian Jade Cruise Review to Transatlantic

Contributor Level: Purser

7+ cruises


Helpful Votes

4 out of 5

Trip was good, but could use some changes.

Sail Date: April 16, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

From the moment we boarded we could see the cutbacks on service.  We remember the days when you were greeted with a beverage/champagne. 

We visited the casino once - the smoke was too much!  In one of the lounges the Cigar Room was adjacent and every time the door was opened you were exposed to more smoke.  It's difficult to enjoy the entertainment in that general area due to the smoke and smell.  The Garden buffet area was very noisy - probably due to lack of carpeting in the dining area. Wait staff was quick to clear tables, but they now carry bins to collect dishes and the bins are wet and drip on passengers. Also noticed, NO carts to reoffer coffee or other beverages. Some times change is not good!

Cabin / Stateroom
Our steward was very friendly, efficient and helpful. Very satisfied.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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