MINIBAR SCAM - water bottles BEWARE
Norwegian Getaway Cruise Review to Caribbean - Western
5 Night Caribbean: Great Stirrup Cay & Cozumel (Port Canaveral Roundtrip)
Sail date: April 26, 2023
Ship: Norwegian Getaway
Cabin type: Inside
Cabin number: 5105
Traveled as: Couple
Reviewed: 1 year ago
Review summary
We spent most of our cruise in line with Guest Services. The first time we played their BINGO GAME for for approximately $150 on the last game the power went off. So we had to wait in line to complain about that. They did refund our money minus some bingo. Then we had the dining experience and we had to wait till the last day of our cruise to use it due to the ridiculous amount of people they have on board. Honestly, it actually was a good experience. It was called the Ocean Blue. We had other issues we complained about due to weather and spent a lot of money to go to their private island And we’re diverted to the Bahamas Nassau instead along with FIVE other cruise ships in port which was awful with all the people in port at the same time. So we just stayed on the boat fun, fun….The $600 we spent on excursions was refunded so we didn’t get to experience any of that on their private island which I was told happens frequently.(Stirup Caye) It’s the island where you swim with pigs. Our room serve was upsetting as well. The top sheet was never put on the bed. I think they know regardless what they do we’re paying $20 a piece per day. Which I complained about that as well. They usually make animals out of towels, etc. Nothing special whatsoever. The room was very hot and ac was intermittent. The part that really got me is when we got to the room there were two bottles of water. One was spring water and the other sparkling water. I said wow they gave us free water. After looking further the top of the bottle had a note stating they were $6.50 each. One was empty. We put them back and never thought of it again. The morning we were checking out off the boat, the line was ridiculous and we noticed they had room a charge for both waters. Again, the line was ridiculous so I said to heck with it. Then a few days later we got a final bill and they added two more bottles of water (I don’t even drink sparkling water) and then I wondered HOW MANY PEOPLE THEY DO THIS TO?????? It was a total of $31.20 for four bottles of water. OM goodness! As we were getting in line we saw our room attendant and she didn’t speak English well, she was Hispanic and told her we did NOT drink any water. After receiving our final bill, I complained to corporate and they stated I should have complained to guest services before getting off the boat. Which was ridiculous at 7am. They routed us around in a line with our luggage like mice in a cage for what seemed like forever . This extra charge for two more bottles of water was added after disembarking the boat and not on the original bill we received. I’m just curious how many people they do this to with Water it adds up I’m sure with millions of people that travel ridiculous upsetting and I’m disputing with my bank and still having a hard time Norwegian are crooks. Beware of their water scam!!!Embarkation
Ship experiences
Food and Dining
Wasabi
It was a long wait and definitely what we expected. The service was great but the food was awful.
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Get the drink package. Bring patience as their are way too many people.
Ports of call
Disembarkation
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