Haven not exactly as advertised

Item: Norwegian Getaway
Rating: 3.8
Author: Cherieb22

Norwegian Getaway Cruise Review to Caribbean - Western

Cherieb22

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 9

Overall rating:

3.8 out of 5

Verified Review

5 Night Western Caribbean (Miami Roundtrip)

Sail date: December 22, 2021

Ship: Norwegian Getaway

Cabin type: Suite

Cabin number: 15118

Traveled as: Family (older children)

Reviewed: 4 months ago

Review summary

I have cruised for 40 years and always felt that you have to be somewhat patient for a number of reasons. However, staff was not quite up to par and many had a horrible attitude.

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

The main dining room was a disappointment, Le Bistro was fantastic and by far our best dinner. The Haven dining room can only accommodate 25% of passengers in the Haven and you cannot make a reservation. Therefore it was difficult to have dinner.

Onboard Activities

4 out of 5

The Haven gets you into the shows with great seats.

Entertainment

5 out of 5

Service and Staff

3 out of 5

Some were excellent and others acted like passengers were an inconvenience..

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5