Great ship and fun time but customer service needs to improve in the Spa and guest services.
Embarkation
4 out of 5
Great, real smooth
Ship experiences
Food and Dining
5 out of 5
Moderno, Teppanyaki and Le Bistro was fantastic!! Great food, service was fun and friendly. Food served hot and no wait at all.
Onboard Activities
4 out of 5
To cold to go in the main pool, spent the days in the Vibe Club and Thermal Spa. Pretty expensive for a 4 day cruise ($167 pp) but we enjoyed ourselves. Only disappointment was at the thermal spa, last night we were kicked out early when we were told we can stay until 10pm so they can clean the pool. Staff didn’t seem to care that we were upset.
Entertainment
4 out of 5
Million Dollar Quartet is a must!! Best show on the boat!!
Children's Programs
Cruises as a couple
Service and Staff
4 out of 5
Waiters and room stewards were friendly, smiling and courteous!!
Ship Quality
3 out of 5
Ship very clean, but layout to compact for that many passengers. Small guest service desk, not enough to accommodate everyone
Cabin / Stateroom
4 out of 5
Worked for us.
Ship tip
Do you research and make reservations early to avoid lines at guest services or excursions desk
Herded you around like cattle to get off the boat. We did self disembarkation and we were mixed with the other passengers getting off the boat, people were on top of each other. Horrible
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