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Norwegian Getaway Cruise Review to Caribbean - Western
7 Night Western Caribbean (Miami Roundtrip)
Sail date: February 25, 2018
Ship: Norwegian Getaway
Cabin type: Balcony
Cabin number: 14718
Traveled as: Couple
Reviewed: 6 years ago
Review summary
The food was generally served lukewarm at best and the service was very slow. I see a decline from previous cruises on this ship.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
We booked a spa balcony and when we got onboard, the spa was selling thermal spa passes to arriving guests for $246. The guests, who bought onboard, were given salt scrubs with their spa pass purchases. We were told we could not get the scrubs because we booked a spa balcony. We could have booked a regular balcony for much less than the spa balcony and simply purchased the pass to the spa once onboard. Yes we would have needed to go to the spa to book the pass but the price difference in the room should have allowed us to receive all benefits given to any other guest with similar amenities. The only thing we got was one small bottle of each, Bulgari shampoo, conditioner, and lotion. These were never replenished during the week. I was also told that anyone purchasing the spa pass online prior to the cruise was not eligible for the salt scrubs only persons booking onboard or a spa suite.