The Getaway was Great

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 21

Overall rating:

4 out of 5
Verified Review
Norwegian Getaway

8 Night Western Caribbean (Miami Roundtrip)

Sail date: December 18, 2016

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 13884

Traveled as: Couple

Reviewed: 7 years ago

Review summary

We very much enjoyed our recent Christmas cruise on the Norwegian Getaway!  Once we were aboard the ship, everything went smoothly.  The food and service were great in the complimentary restaurants, and 2 of the shows were spectacular!  The "Burn the Floor" dancers were amazing, and the Broadway show, "Million Dollar Quartet" was excellent.  Our only complaint was that each show was repeated a 2nd night (perhaps because this was a large ship & they wanted everyone to be able to attend?), so that limited the variety of entertainment in the theater.  The musicians/bands on the ship were also great, however we were disappointed that the "jazz & blues club", Fat Cats, never had any jazz or blues, and the Bliss Lounge had a DJ rather than live entertainment.  The comedy club was fun, as well as the dueling pianos. 

 

The shore excursions were also good overall, however we booked them through Norwegian and there were large numbers of people on most of them.  The "Underwater Sculpture Garden" was a huge disappointment (Great Stirrup Cay), as there is NO underwater sculpture garden, and it isn't expected to open until sometime in 2017, so this was falsely advertised.  Also, although we had very good snorkeling during the "Wreck & Reef" snorkel tour on Grand Cayman, it was supposed to be 45 min. of snorkeling at each site but was actually only about 30 min.  The same was true of the bamboo river raft tour in Ocho Rios, which was supposed to be 90 minutes, but was actually only an hour.  Nonetheless, both were enjoyable.  We were less satisfied with the 3 snorkel site tour in Cozumel.  There were about 40 people on the tour & the guides wanted everyone to stay together & follow them, which meant that everyone was in one large group & kept bumping into and kicking each other, which was very frustrating.  It would have been much more enjoyable if the guides had told everyone the general area to snorkel & let everyone explore on their own, as we did in Grand Cayman.  Also, one had to go through a shopping mall from the pier to get to the street area, which was annoying.

 

The major complaint we had about this overall excellent cruise was the boarding process.  It took us over 2 hours to get on board the ship.  The lines were VERY long & slow, and once we got inside the terminal, there were no health forms available in English, so we had to wait 15 min. for them to print more, then wait in additional huge lines.  The whole boarding process was extremely slow & there were not enough staff to accommodate the large number of passengers trying to get on the ship.  Also, we were able to disembark by 9 a.m., but had been told not to book a flight home until after 4 pm, so we had to sit at the airport from 9:30 am until 6 pm, which was a lot of wasted time, as we could have actually been on a noon flight, had we not followed the cruise line recommendations.

Ship experiences

Food and Dining

5 out of 5
The food & service in the complimentary restaurants were great, so we felt no need to try a specialty restaurant.

Onboard Activities

3 out of 5
We didn't participate in the Bingo or other contests on board.

Entertainment

5 out of 5
See above comments about repetitive shows.

Children's Programs

3 out of 5
N/A

Service and Staff

5 out of 5

Ship Quality

5 out of 5
Very well designed, organized & very clean ship. We booked a "guaranteed balcony" and ended up with a handicapped room which was very spacious & had a double balcony.

Cabin / Stateroom

5 out of 5
Very spacious & well designed with a double balcony, because we were assigned to a handicapped room, even though neither of us is handicapped.

Ship tip

Arrive at the terminal as early as possible, because boarding was an extremely slow (& hot) process, with over 2 hours of standing in long lines!

Ports of call

Miami, Florida

3 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5
There is NO underwater sculpture garden, so this "excursion" was not as advertised!! The snorkeling from the beach was only fair with minimal fish & coral.

Ocho Rios, Jamaica

5 out of 5
The river rafting was enjoyable, but a long ride to the Martha Brae, & the tour was over in 1 hour, vs. the 90 min. advertised.

George Town, Grand Cayman

5 out of 5
The Wreck & Reef snorkel was a good tour, although shorter than advertised. The street shopping was easily accessible.

Cozumel, Mexico

3 out of 5
The 3 reef snorkel had too many people & we were told to stay with the guide, so everyone was bumping into each other the whole time. The coral & fish were disappointing. Also, one has to go through a shopping mall from the pier to get to any of the shops on the street!! Big disappointment!
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