Norwegian Getaway Cruise Review to Caribbean - Western

Contributor Level: Purser

4-6 cruises


Helpful Votes

3 out of 5

Getaway - So So

Sail Date: February 07, 2016

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Suite

We've cruised NCL before so we were disappointed with the service we received while cruising the Getaway. While sitting by the pool area or just above the pool area, we were waited on once for a drink and that's only because I waved her down.  During the shows (entertainment, comedy or game shows) not once were we asked if we wanted a drink unless I stood up and waved someone over (that occurred twice while in the headliners bar).  The restaurant Savor and Taste - very, very unorganized and a lot of chaos.  One evening, my family of four were asked to share 2 menus.  Really?  Servers and waiters just weren't friendly or personable. A lot of the time, they seemed confused or just really really busy.  Ship is nice - don't get me wrong.  But service on NCL has always been top notch and this time we were really disappointed. One other disappointment is the balcony in our stateroom.  So small, only 2 people can fit at a time and our view of the ocean is obstructed by a white tin roof.  Not just our room but all balcony rooms - Sad..

Cabin / Stateroom
Cabin was great, right in the middle, easy access to stairs to go to the pool or dining. Balcony was a big disappointment so needless to say didn't spend much time on it.
Embarkation and Disembarkation
Disembarkation was a mess - long lines. Couldn't use the stairs, had to take an elevator. Just a MESS!
Ship Quality
Balcony in the staterooms are my biggest complaint with the design of this ship.
Destinations and Excursions
Onboard Activities
Need more adult golf clubs. We played three times and never once got an adult golf club.
Entertainment was great! Shows were awesome. Need a bigger space for games shows though. Atrium is too small for the large crowds they bring in.
Service and Staff
Food and Dining
Tropicanna, Taste and Savor share a kitchen so the menu rotates. Got pretty boring after day 4. However, O'Sheehans was awesome! Accommodating, fast and friendly staff.


Be sure to try O'Sheehans. Not a lot of options on the menu, but they are so accommodating we always received what we wanted. Check out the waterfront on deck 8 - since we couldn't view the ocean from our balcony stateroom we spent some time at the back of the ship on deck 8. It's a great view!

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