great cruise until it was time to leave

Item: Norwegian Gem
Rating: 4.6
Author: cfalardeau

Norwegian Gem Cruise Review

cfalardeau

Contributor Level: Purser

50 Days Till Next Cruise

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 8

Overall rating:

4.6 out of 5

7 Night Bermuda (Boston Roundtrip)

Sail date: March 29, 2024

Ship: Norwegian Gem

Traveled as: Couple

Reviewed: 7 months ago

Review summary

The cruise was great itself, but disembarkation lacked communication and organization. Will not cruise on the Gem again as a result

Embarkation

5 out of 5

Embarkation was quick and easy

Ship experiences

Food and Dining

5 out of 5

Good food

Onboard Activities

3 out of 5

Plenty to do. A lot of things are held in the atrium though which is always wall to wall people. It makes for an unpleasant experience. Specially when the Spinnaker and Theatre hold way more people and would be more suitable

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Standard indoor cabin

Ship tip

Be a US citizen.

Thumbs up

Ports of call

Royal Naval Dockyard, West End, Bermuda

5 out of 5

Boston, Massachusetts

4 out of 5

Driving around is confusing

Thumbs Up 0

Disembarkation

1 out of 5

Worst disembarkation I have ever experienced. Times getting changed we were made to stand in line for hours. Because we were non US citizens we were forced to carry our own bags off the ship. An hour after our original face to face customs clearance we still were standing in a line with all our bags not moving.

10 Comments

Cruisers4Lyfe 1 month ago

Thanks for sharing

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Gwbigdog 7 months ago

Thanks for sharing

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Jerrec 7 months ago

The best way to ease disembarkation is simply not being in a rush. So many people want to be the first ones off the ship. Have breakfast in the MDR and take your time. It’s a much better way to end your cruise.

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javawoody 7 months ago

Thanks for the review

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cruising2004 7 months ago

Glad you enjoyed until at the end.

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ASYoung 7 months ago

Disembarkation has nothing to do with the ship. I think it comes down to too many people showing up too early and trying to get to the buffet line. I'd rather show up after noon and avoid the hassle, but to each his/her own.

Thumbs Up 2

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HeavySeas 7 months ago

Thanks for sharing

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wbahoy 7 months ago

Cruise line gas nothing to do with customs. They can't control that.

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lsbs 7 months ago

Glad that you had a good cruise. Hope that your next debarkation experience is better. I have had quick and orderly ones and crowded/not so orderly ones.

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ericbran 7 months ago

I'm deeply sorry about debarkation day on your cruise, but overall, glad u had a good cruise

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Other reviews of this sailing

Not a bad cruise. Some lessons learned.