felt like i was taken for a real ride, we bought the kids acarde, and we got a a shock my daughter was only allowed to play the green games which we didnt know because we were not allowed in our rooms until after 4 pm we got stuck with a $246. charge

Item: Norwegian Gem
Rating: 2.9
Author: tannervida

Norwegian Gem Cruise Review to Bermuda

tannervida

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 41

Overall rating:

2.9 out of 5

Verified Review

7 Night Bermuda (Boston Roundtrip)

Sail date: August 16, 2019

Ship: Norwegian Gem

Cabin type: Oceanview

Cabin number: 5066

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

never again will I sail on this cruise line feel like we were taken advantage of

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

my daughter got an acarde card but was limited on what to play

Entertainment

3 out of 5

Children's Programs

1 out of 5

hated it

Service and Staff

5 out of 5

Ship Quality

4 out of 5

rooms are small

Cabin / Stateroom

2 out of 5

awkward getting in and out of bed if you were under the pull out

Ship tip

sail on royal carribea n

Thumbs up

Ports of call

Boston, Massachusetts

2 out of 5

Royal Naval Dockyard, West End, Bermuda

3 out of 5

Disembarkation

3 out of 5

6 Comments

Cruisers4Lyfe 5 months ago

Thanks for sharing

Thumbs Up 0

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dwright323 5 years ago

Sorry you had a bad time I personally would tent not to choose NCL anyway if I had smaller children I would have to try and suck up Disney which I have been told to avoid at all costs!!

Thumbs Up 0

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NHnative 5 years ago

We love NCL. Probably not a great ship for kids though? Try a Disney cruise or something.

Thumbs Up 2

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viviennepagano 5 years ago

Research is the key to all things! The arcade package clearly states what you can and cannot play. Got to read everything to be fully informed.

Thumbs Up 3

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CruzeFan 5 years ago

Sorry you had a bad experience. I’m not sure how much you have cruised, but it sounds like some of the complaints could have been resolved with a little research ahead of time. The issue with the arcade card should have been in the fine print. The rooms are usually ready by 1:00 pm, but not always. The issue with the bunk beds are common on many ships.

Thumbs Up 5

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jpmato16 5 years ago

Did you read the details about what’s included in the arcade plan? It’s written in several places that the ticket-granting games aren’t included. As for everything else, you provided no details. The purpose of this app is to help cruisers with constructive input, whether good or bad.

Thumbs Up 3

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Other reviews of this sailing

We loved the ship the only issue we had was disembarking was in an uproar no one knew what was happening as for the crew.

Exceptional Vacation

Bermuda