Great Bermuda Cruise on Gem

Norwegian Gem Cruise Review

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 7

Overall rating:

4.3 out of 5
Norwegian Gem

7 Night Bermuda (Boston Roundtrip)

Sail date: July 05, 2019

Ship: Norwegian Gem

Cabin type: Oceanview

Cabin number: 8568

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

Overall it was an amazing cruise Bermuda is gorgeous and the Norwegian gem was a great ship. We had one issue with The woman in charge of allergies for all restaurants she did not understand that peanuts are a legume and not a tree nut. This caused some issues with her being extremely overly protective of preparation of my food when it was not necessary. Even after we spoke to her she insisted on preparing not only my food in a separate kitchen but my mothers as well even though she didn’t have the allergy. Our meal at magenta was completely ruined because of this issue we waited almost 45 minutes for food prepared in another kitchen that ended up being bland and unflavored. We did however address the issue on board with Deron The restaurant manager and this woman’s boss. we hope that by talking to the restaurant manager future cruisers will have an easier time when it comes to food allergies then we did. I wish we had never told anyone about my food allergy and just watched out for common foods with peanuts and made those decisions myself. I realize that the cruise ship is trying to keep me safe but it’s a little crazy how far they go with the protection methods, especially when the person in charge of this is not educated properly.

Embarkation

4 out of 5

Ship experiences

Food and Dining

5 out of 5

Cagney's Steakhouse

5 out of 5

Amazing steak!! Service great! Make u feel like vip

Garden Cafe

3 out of 5

Pretty good breakfast! Lots of options. Mom and I didn’t like lunch options or quality as much as their breakfast. But we don’t eat big lunches. Hamburgers and salads were good enough. Buffet stations were kept as clean as possible considering how busy it always was. People who came around to clean or offer coffee or juice are so nice and friendly!

Orchid Garden Asian Restaurant

2 out of 5

Only food on the ship we didn’t like. Did not like flavors of this Chinese food.

La Cucina Italian Restaurant

4 out of 5

Had an amazing beef Osso buco. Had a pasta appetizer, marinara could have had more flavor

Onboard Activities

3 out of 5

Casino

4 out of 5

Lots of slot machine options my mom and I would spend a few hours every night at the casino probably spending too much money but it was fun.

Service and Staff

4 out of 5
Our room steward Maria was amazing! We met her on the second day walking down our hallway she stopped us and guessed who we were and our room number! So sweet! We are not picky and didn’t have our room cleaned everyday but she was always around if we just wanted a few fresh towels.

Ship Quality

5 out of 5
This ship was so clean!! Floors never had any crumbs nothing! Staff is on top of everything! Carpets looked freshly vacuumed all the time!

Cabin / Stateroom

4 out of 5
Plenty of room and storage for the two of us. U can’t hear much from next door but if anyone is running down hallways (kids!) it like listening to a stampede.

Ship tip

Take advantage of all outdoor places on the ship for amazing views of the water. There are places to sit almost anywhere on the ship to just relax read a book or look at the waves.

Ports of call

Royal Naval Dockyard, West End, Bermuda

5 out of 5

Disembarkation

3 out of 5
Not bad at all, was expecting some waiting in lines but not as long as I though

Traveler Photos

Rack of lamb Osso buco Pork belly appetizer Moderno Cagneys
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