Will never take Norwegian again

Norwegian Gem Cruise Review to Bermuda

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall rating:

2 out of 5
Norwegian Gem

7 Night Bermuda (Boston Roundtrip)

Sail date: June 07, 2019

Ship: Norwegian Gem

Cabin type: Inside

Cabin number: 9165

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

Overpriced for what we got, food lousy, keep in mind if your setting up cash account for kids once it is soent they charge your card on file without any notice they do not shut kids down after limit

Embarkation

1 out of 5
Disastrous port unorganized

Ship experiences

Food and Dining

1 out of 5
Food was terrible, there were more paid restaurants that were completely booked up because no one Wanted to eat at the buffet or main dining room

Onboard Activities

2 out of 5
Bingo nothing else to do entertainment was geared for over 65 and boat was 45 and under and families

Entertainment

1 out of 5
Geared for older crowd, piano player singing thought was bad karaoke till i walked by and saw was piano player

Children's Programs

Kids we not interested they are teenagers

Service and Staff

2 out of 5
Only good thing was our waiter in one of the main dining rooms

Ship Quality

2 out of 5
Poor layout, to many restaurants makes you only walking on 1 side of ship can not walk through on both sides gets very congested

Cabin / Stateroom

2 out of 5
Room was good, bathroom weird shape with toilet on an an angle, with being over 6 feet could not sit on legs to long

Ship tip

Dont expect good food or entertainment or lack of most boring cruise i have ever been on

Ports of call

Royal Naval Dockyard, West End, Bermuda

4 out of 5
Beautiful island and most friendly people who live there

Disembarkation

2 out of 5
Not horrible, lack of staff to guide people or keep things flowing
Was this review helpful? 9

5 Comments

Cruisers4Lyfe     5 months ago

Thanks for sharing

raitch    5 years ago

You sound fun.

badlcho    5 years ago

Unless you physically give the customer service rep cash to put on your kids accounts then they will charge your card that is on file for whatever limit you set. Not sure why you would think they wouldn’t charge your card immediately. Whenever we have set a limit for our kids they can’t spend beyond what we tell the cruise line to let them spend. Also we always monitor our accounts just to be sure our kids accounts aren’t being charged more then we set. Never had an issue.

barney1970    5 years ago

I agree with the last comment why did you say room was good when you only gave 2 stars and everything was terrible on board I cannot actually believe it was as bad as what you are saying. We were on Norwegian cruise last month and we could not fault them at all but there is always one ready to bad mouth I can not be done with that instead of doing it on here complain to the cruise line if it was as bad!!! they may want to hear your little rant

CruzeFan    5 years ago

Sounds like cruising is not for you. Most love it, but it’s not for everyone. As far as additional charges, you don’t have to purchase anything other than the basic cruise price. We never purchase anything additional (specialty restaurants, alcohol, etc.) and have a great time. As far as spending limits, if you can’t trust someone on your account to limit their spending, don’t add them to the account, don’t blame the cruise line. I see some people complain that there was “nothing” to eat or the food was “horrible”. Food is subjective and everyone’s expectations are different, but I have always found a good selection of options at both the main dining rooms and buffets on all cruise lines and have never had anything “horrible”. I’m not sure what most are used to eating when not traveling, but it must be incredible for some to say the food on a cruise is inedible.

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