Great Caribbean cruise

Item: Norwegian Gem
Rating: 3.2
Author: caribran

Norwegian Gem Cruise Review to Caribbean - Bahamas

caribran

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 4

Overall rating:

3.2 out of 5

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: December 08, 2018

Ship: Norwegian Gem

Cabin type: Suite

Cabin number: 11614

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

I hope you trained some of the staff better. I hated to waive the service but I hated the way I was treated by some members of you staff. I was not happy with their service. I maker sure I took care of the ones that took care of me and my family.

Embarkation

4 out of 5

Excellent

Ship experiences

Food and Dining

3 out of 5

The dining rooms were okay, the specialty restaurants were greats. The buffets were the worse. Too small for the amount of people that choose to eat there. My family and myself only sat inside twice. None

Onboard Activities

3 out of 5

None

Entertainment

3 out of 5

Good

Children's Programs

5 out of 5

Yes. My daughter love it.

Service and Staff

1 out of 5

My room stewards was great. Regina , very polite, friendly, humble, helpful. I love her and the job that she did for us. Then some of the waiters I find very racist they by pass me to take care of they own kind. Some were rude, I was service myself food and she decided to clean the area where a I was , I understand if I made a mess or so but it was nothing there. I find that very rude.

Ship Quality

4 out of 5

Yes.

Cabin / Stateroom

5 out of 5

Everything were perfect.☺️