Great Caribbean cruise

Item: Norwegian Gem
Rating: 3.2
Author: caribran

Norwegian Gem Cruise Review to Caribbean - Bahamas

caribran

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 7

Overall rating:

3.2 out of 5

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: December 08, 2018

Ship: Norwegian Gem

Cabin type: Suite

Cabin number: 11614

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

I hope you trained some of the staff better. I hated to waive the service but I hated the way I was treated by some members of you staff. I was not happy with their service. I maker sure I took care of the ones that took care of me and my family.

Embarkation

4 out of 5

Excellent

Ship experiences

Food and Dining

3 out of 5

The dining rooms were okay, the specialty restaurants were greats. The buffets were the worse. Too small for the amount of people that choose to eat there. My family and myself only sat inside twice. None

Onboard Activities

3 out of 5

None

Entertainment

3 out of 5

Good

Children's Programs

5 out of 5

Yes. My daughter love it.

Service and Staff

1 out of 5

My room stewards was great. Regina , very polite, friendly, humble, helpful. I love her and the job that she did for us. Then some of the waiters I find very racist they by pass me to take care of they own kind. Some were rude, I was service myself food and she decided to clean the area where a I was , I understand if I made a mess or so but it was nothing there. I find that very rude.

Ship Quality

4 out of 5

Yes.

Cabin / Stateroom

5 out of 5

Everything were perfect.☺️

Ship tip

Don’t eat in the buffet.

Thumbs up

Ports of call

New York, New York

4 out of 5

Is the best.

Thumbs Up 0

Port Canaveral, Florida

1 out of 5

It was bad. Nothing we’re near by.

Thumbs Up 1

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

We never stop there😡 do to weather conditions.

Thumbs Up 0

Nassau, Bahamas

4 out of 5

I like it. We were able to walk around. Went to the beach and did some shopping.

Thumbs Up 5

Disembarkation

5 out of 5

It was very fast and organized. I love it.

5 Comments

Blondy 5 years ago

🤔🤔🤔🤔🤔🤷🏼‍♀️

Thumbs Up 0

Flag

BillTeg 5 years ago

I'm sorry you experienced anything that could be considered racist. That's never appropriate. I hope that perhaps something was misconstrued but you issue should be reported to NCL authorities to investigate. If true, changes should be made

Thumbs Up 1

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pgmcruise 6 years ago

Wow, I have only read great reviews regarding the Gem. I have been on many of NCL's ships and never ever where any of their employees rude or ignored me. I try to take 3 CRUISES every year, love NCL and cruising.

Thumbs Up 5

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wl1962 6 years ago

everybody a racist to some peeps. idiot

Thumbs Up 3

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esm54687 6 years ago

Yikes....... labeling restaurant staff as "racist" is just plain irresponsible....... if they sucked as a waiter / waitress then that is possible and a valid review...... maybe they didn't like serving people who had your view of the world and just didn't want to deal with you.

Thumbs Up 5

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Other reviews of this sailing

Nice Cruise

Enjoyable and relaxing