The people we met from this site and the overall crew were definitely the highlights of this cruise!

Norwegian Gem Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 32

Overall rating:

3.6 out of 5
Norwegian Gem

7 Night Canada & New England (New York Roundtrip)

Sail date: October 14, 2017

Ship: Norwegian Gem

Cabin type: Inside

Cabin number: 10035

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Overall, a good time was had by all. Would absolutely go on NCL again... JACK aka Sailing Finn Rocks! *********************************************************************************************


5 out of 5

Ship experiences

Food and Dining

3 out of 5
The food was consistently cold especially if you had to trek to La Cucina (extra seating in the morning/afternoon) to find a seat. A plate cover or lowering the air conditioning might help. The coffee/tea cups NEED small plastic covers to keep the beverage hot until you discover a free seat...Next time we go NCL we are bringing aluminum foil sheets AND metal plate covers that top dinner plates!

Onboard Activities

2 out of 5
Trivia...very tricky, paltry prizes. Not worth missing any ports to attend trivia for a pack of cards at the end of the week :( The painting class was on the very last day crammed in with everything else! Should have been second or third day activity! There was soooo many activities scheduled on the last day that it was impossible to attend anything you really wanted to see. They could have scheduled half of those before on the day there was hardly anything shown.


5 out of 5
JULIE BARR WAS GREAT! I would check her schedule before I book our next cruise with NCL.

Service and Staff

4 out of 5
Our steward was MIA for two days, but we received anything we asked for after that. In 10 + cruises we never had a steward that did NOT introduce themselves the first day!!! That includes Cunard QM2 / Holland America Veendam / Regal Princess / Celebrity Summit / NCL Star + NCL Breakaway / JESSICA the Sanitizer Lady before you enter the Cafe was an amazing friendly positive presence. Does it bother anyone else that only Asian people say, "Washy Washy Happy Happy?" It doesn't sit well with me but Jessica's smile was very warm I didn't have the heart to tell her. I did however notice that on the last day the African-American lady barely looked at us and CERTAINLY did NOT sing, "Washy Washy!" when she sprayed us! What do others think about this? All the waiters we encountered were very nice.

Ship Quality

4 out of 5
Yes they were clean and well maintained.

Cabin / Stateroom

3 out of 5
What can you say about an inside cabin? It is what it is...And what it is, is TINY, not small, TINY. The smallest inside we ever had by far!!!

Ship tip

Choose a table first and leave a jacket and empty purse on the seats to hold your place. Bring aluminum foil if you want a chance of eating warm food, not HOT, mind. Maybe if you have somewhere to sit your food will not be as cold when you actually sit down to eat!

Ports of call

New York, New York

5 out of 5
We live here...

Halifax, Nova Scotia

4 out of 5
Good for British goods.

Saint John, New Brunswick

2 out of 5
Not much to see or do...

Portland, Maine

5 out of 5
No excursion, but great Lobster Roll @ Kings Head Pub that has a cornucopia of Ciders that made my husband happy. Lots of Lobster tchotchkes that we love...Lobsters mate for life!

Rockland, Maine Did not visit port

Trivia & Had to start packing & tender took 45 mins each way! Wish we had gone and would have IF NCL had announced it was the FIRST time they were going there!


2 out of 5
People were very disorganized and irritable with the confusion of which way to go. We never even made it into the Theater to wait because we were shuffled towards another line! No bueno!
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