HORRIBLE ARCADE

Norwegian Gem Cruise Review to Caribbean - Bahamas

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 18

Overall rating:

3 out of 5
Verified Review
Norwegian Gem

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: June 17, 2017

Ship: Norwegian Gem

Cabin type: Inside

Cabin number: 9115

Traveled as: Family (older children)

Reviewed: 3 years ago

Review summary

So the staff was amazing.  The food was average, just too repetitive.  The boat is really clean and well kept.  The shows were below average.  The alcohol package was a must!  Now onto the arcade:  miserable.  They allow my 11 year old to use his card to swipe the $2 games.  I gave him permission to play 10 games per day=$20.  On day 4 I get a notice on my stateroom door that they need me at the front desk.  I go and find out his total so far on day 4 was $360!!!!!!!  I almost vomited all over them.  My son told me the card wasn't swiping so he kept doing it over and over and over again.  The print out they gave us only showed the DATE not the TIME he swiped so I had no way to prove it.  Needless to say I will never cruise with them again.  I was totally depressed the rest of my stay.  UNFAIR!!!!!

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Children's Programs

NA my children wouldn't try it

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
my cabin # was 8538. I got an upgrade that I bid for. Not enough drawers.

Ship tip

BRING TRAVSEL MUGS, SIPPY CUPS. The glasses they give you are tiny.

Ports of call

New York, New York

3 out of 5

Port Canaveral, Florida

1 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5

Nassau, Bahamas

3 out of 5
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