Many Room Issues

Concerns were brought up to Cruise Director and everyone that could have, they weren't even logged according to After Cruise Guest Relations rep, Ship was at "over capacity" was the term used by Guest Relation "Supervisor" on the ship, it's not my own term. Room booked was a "Family Interior" which was of larger dimensions than a Normal Interior according to the website. Instead, we got a normal Interior room. My comment on my Epic Cruise about pricing before was regarding CheapCruises.com and their offers, not NCL. Ever since I have booked directly with NCL but thank you for taking everything out of context. I have continued to sail with NCL as I like their cruises but that doesn't mean my concerns about what I experienced are not valid. People can read them and be aware and maybe not suffer same issues or they can disregard them and move on but it doesn't mean what I experienced didn't happen or I have a bias against NCL as I still cruise with them. I just got back from a 7 day Cruise on the Breakaway which was great last week so take it as you wish. I don't have to justify my experience to anyone.

I was able to get the lower price every time I saw it went down

Yeah I'm not falling for this review. This person seems to be angry because last minute cruisers got a better deal. Suck it up.

Follow up: I just read your January 2015 Epic review complaining about the price you paid for that cruise as well...... maybe time to get a new travel agent if you keep paying more than everyone else

Sorry you had a bad experience and it wasn't the typical NCL cruise you're accustomed to. - just a couple questions: * the room dimensions are clearly described on NCL's website and many other cruise information sites so that shouldn't have been a suprise.... an interior is always small * a ship is never "over capacity" because it can only fit the number of people on board that can fit in life boats. Maybe you meant "at capacity" so your expectations should've been dealing with the max capacity * if this is your 4th (maybe 5th including this one) with NCL then you are well aware of sales and cruise incentive programs to fill unoccupied staterooms..... not unlike airlines, hotels, theme parks, restaurants, etc...... you are on this app so you are familiar with upsells, etc that allow pretty substantial upgrades at a fraction of the cost of the actual full fare (now you appreciate how Haven passengers feel paying 10,000 and the people in the cabin next door paid 7,000) * the Gem has a smaller passenger capacity than the Breakaway but you compliment that ship?? * I've never seen chess closed except during bad seas for safety reasons.... you mentioned "had to be shut down" so was it weather related. * before leaving the ship, did you bring your concerns about how Guest Services treated you to the Sr Management (Hotel Director)..... I've found them very responsive if given the chance to resolve an issue.