Norwegian Gem Cruise Review to Canada, New England, New York

Contributor Level: Purser

2-3 cruises


Helpful Vote

4 out of 5

All great accept for the food.

Sail Date: September 10, 2016

Reviewed: 9 months ago

Traveled As: Couple

Room Type: Balcony

Overall I liked the cruise a lot. There was one major problem -the food. 

We made sure to order kosher meals ahead of time. We did this on the phone a few days prior to our cruise. When we got there and asked for our kosher meals for dinner we were told that we have to reserve the night before each night we want it. 

The next night we got our kosher meals in boxes similar to airplane meals. This was disappointing in itself. However, when we opened the box the stench from the fish was unbearable and we all lost our appetite right away. When we tried to complain the manager of the restaurant we are in simply and very quickly took all our meals away. No apology. We never tried kosher food again and basically lived for a week on bread, butter and fruit. It was very unfortunate and unfitting for the type of cruise we picked. If we wanted rotten food we would have gone with a carnival cruise that would have cost us less. 

Its a shame. 

Cabin / Stateroom
Great cabin
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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